Unleashed + TIDE Connects Integration

Get more from Unleashed by connecting your entire commerce ecosystem. Use TIDE to automate the flow of orders and data between Unleashed and your ecommerce, POS and marketplace platforms, from Shopify and WooCommerce to eBay, Etsy, TikTok Shop and more, while giving growing businesses greater control over complex order routing and multichannel operations.

Tide integration

How does Unleashed + TIDE bring your sales channels together?

See how TIDE turns Unleashed into the inventory hub behind a more connected multichannel operation, with automation built around the way your business actually sells.

  1. Bring ecommerce stores, marketplaces and POS platforms into Unleashed through one integration layer, keeping orders and inventory data moving across your commerce ecosystem.
  2. Replace manual order handling with rules that route and split orders by warehouse, customer account, order group or sales channel, helping complex fulfilment workflows run more efficiently.
  3. Support more advanced ecommerce requirements, including Shopify Plus B2B company sync, custom pricing and Shopify Flow, while keeping Unleashed at the centre of your inventory operation.
  4. Help ecommerce, operations and fulfilment teams manage growing order volumes and multiple sales channels without adding more manual processes or relying on separate integrations for every platform.
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Powerful connections for smarter order management

TIDE Connects brings your ecommerce channels and Unleashed together, helping you automate order management, streamline fulfilment and manage increasingly complex sales operations from one connected ecosystem.

Unlimited sales channel connections

Connect any number of ecommerce platforms, marketplaces, and stores to Unleashed.

Conditional order mapping

Dynamically route orders to the right warehouse, order group, salesperson, or account based on configurable rules.

Shopify Plus B2B sync

Sync company contacts, custom pricing, and purchase order numbers from Shopify B2B to Unleashed.

Shopify Flow integration

Use Shopify Flow for post-purchase order updates and upsells before fulfilment in Unleashed.

TikTok Shop integration

Connect Unleashed directly to your TikTok Shop for seamless order management.

Multi-currency support 

Manage orders and customers across multiple currencies without manual conversion.

About TIDE Connects

TIDE Connects is a specialist ecommerce integration platform built specifically around Unleashed. It acts as the middleware layer between Unleashed and multiple sales channels, handling order routing, stock sync, product data, customer management, and fulfilment status across all connected platforms. TIDE is built by Unleashed ecosystem experts and offers advanced functionality, including conditional mapping, Shopify Flow support, Shopify Plus B2B sync, and TikTok Shop connectivity, that generic integration tools don't provide.

Key facts:

  • Specialist integration platform built specifically for Unleashed
  • Connects Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento, eBay, Etsy, TikTok Shop, Lightspeed Retail, and more
  • Advanced features: conditional order mapping, Shopify Flow, B2B company sync, multi-currency
  • Unlimited sales channel connections
  • Expert support from Unleashed ecosystem specialists
  • Designed for multi-channel businesses that need more than a basic integration 
TIDE dashboard

Everything you need to get started

Explore pricing, support options and ROI tools to help you evaluate, set up and get the most from your Unleashed TIDE Connects integration.

Find the right Unleashed plan for your business

Explore Unleashed pricing plans to find the right option for your business. Compare features, understand what's included and choose the plan that best fits your inventory management needs.

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Get expert help at every stage

Get expert help whenever you need it. From onboarding and implementation to ongoing support, our team is here to help you get the most out of your Unleashed TIDE Connects integration.

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Calculate the return on your investment

Discover how much time and money your business could save with Unleashed. Use our ROI calculator to estimate the impact of automating inventory management and accounting workflows.

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What users are saying about Unleashed + TIDE

TIDE Connects integration FAQs

What is TIDE Connects?

TIDE Connects is a specialist ecommerce integration platform built specifically around Unleashed. It acts as the middleware layer the "reliable messenger", between Unleashed and your sales channels, ensuring that orders, stock levels, product data, customer information, and fulfilment status flow accurately between your ecommerce platforms and your inventory system. Unlike generic integration tools, TIDE is built by people who deeply understand the Unleashed ecosystem and offers advanced functionality that standard integrations don't provide. 

What sales channels can TIDE connect to Unleashed?

TIDE connects Unleashed to a wide range of ecommerce platforms and marketplaces, including Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento, Visualsoft, eBay, Etsy, TikTok Shop, and Lightspeed Retail. TIDE also offers advanced functionality when connecting to Shopify, WooCommerce, and Lightspeed Retail, going beyond basic order sync to support conditional mapping, Shopify Flow, and B2B features. 

What does "conditional order mapping" mean, and why does it matter?

Conditional order mapping means TIDE can automatically assign incoming orders to different warehouses, order groups, sales accounts, or salespeople in Unleashed, based on rules you configure. For example, you might route all orders from your Shopify B2C store to one warehouse, all orders from your eBay store to another, and all orders from a specific customer type to a specific order group. This gives you granular control over how orders flow into Unleashed without manual intervention. 

Can TIDE handle Shopify B2B and wholesale orders differently from retail orders?

Yes. TIDE's Shopify Plus integration includes B2B company sync, syncing company contacts, custom pricing, and purchase order numbers from Shopify B2B to Unleashed. This means your wholesale and B2B customers are managed correctly in Unleashed, with their account-specific pricing and terms applied automatically. 

What is Shopify Flow, and how does TIDE use it?

Shopify Flow is Shopify's automation platform that lets you create automated workflows triggered by events in your store. TIDE interfaces with Shopify Flow to allow post-purchase order updates and upsells to be processed before orders are sent to Unleashed for fulfilment. This is useful for businesses that want to apply custom logic, adding promotional lines, managing risk flags, or handling multi-channel order splits, before an order enters their inventory system. 

Can TIDE connect Unleashed to TikTok Shop?

Yes. TIDE offers a direct connection between Unleashed and TikTok Shop, one of the few integration platforms to do so. This is valuable for brands selling through TikTok's commerce features who want those orders to flow into Unleashed for fulfilment alongside their other channels. 

How does TIDE handle stock across multiple sales channels?

TIDE keeps stock levels aligned across all connected channels. When a sale occurs on any channel: Shopify, eBay, Etsy, TikTok Shop, or others,  Unleashed updates its inventory, and Tide propagates that update back to all connected channels. This prevents overselling across channels and ensures customers always see accurate availability. 

What support does TIDE provide for Unleashed users?

TIDE provides access to specialists who understand both the integration platform and the Unleashed ecosystem. This is a meaningful differentiator, rather than generic technical support, you're working with people who know how Unleashed works and can help you configure the integration to match your specific operational requirements. 

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