Support

Help Centre.
Get the most out of Unleashed.

Product feedback

Let us know what you think, view our latest improvements, or submit a new idea. Your feedback helps us develop features that matter the most to you.

Product feedback

Community forum

Our community forums are a place for our users to interact, find answers and gain knowledge.

Community forum

Getting started

You’ll want the best possible start in your Unleashed account. Let’s guide you through the beginning of this process.

Getting started

Sales

From quotes, orders, shipments, invoices and credits, here is the step-by-step process to make sales easy.

Sales

Integrations

Integrate your accounting system, Point of Sale and eCommerce platform with your inventory.

Integrations

Stock replenishment

Review and reorder stock, and ensure you don’t miss out on sales due to low inventory items.

Stock replenishment

Importing data

Existing products, customers, suppliers and transactions are easy to import into Unleashed. Learn how!

Importing data

Manufacturing

Bills of materials, assembly processes and kitting products: here’s how to set up the production feature.

Manufacturing

Inventory

Keep your stock on hand up to date with stock adjustments, warehouse transfers, stock takes and in-depth reporting.

Inventory

Settings

Utilize all the features Unleashed has to offer by enabling the right account settings for your needs.

Settings

Processes

Map some of the common practices you may need when using Unleashed, like the manufacturing process.

Processes

Reporting

Take the guesswork out of running your business. Learn what reports are available, the information they provide, and how to manipulate the report settings to get the data you need.

Reporting

API

Need to build a custom integration? Learn what is possible!

API

Security

Find out how we keep your data and your identity safe at Unleashed.

Security

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Get the answers to your Frequently Asked Questions.

How can we help?

Email

Do you have a question you can’t find the answer to, or just need a hand? Email or log a ticket with our friendly support team for a speedy response.

Email support@unleashedsoftware.com

Log a ticket

Live chat*

Live Chat lets you send instant messages to our support agents to request assistance in Unleashed.

Phone*

Prefer to pick up the phone and have a friendly conversation with any questions you have about Unleashed? We can help with that too!

*Phone & Live Chat support can be purchased with any plan as part of the Premium Support package.