Unleashed Reviews

Tessa

"Unleashed is completely levelling up our business and the visibility we have over our inventory, so now we're able to make informed decisions. Additionally, Ian's onboarding experience was thorough and really helpful. He was always happy to help and took the time to explain and help us really understand. It's not always the case with onboarding sessions, so we were very happy." 

Maria

"A really well-managed launch for the introduction of Unleashed from Sage 50. The onboarding team (Radu & Anna) were very helpful throughout and very responsive. The regular meetings were really helpful, great communication. The product itself is great, a big improvement for us from Sage 50, which we were using previously. The opportunities to integrate with Shopify and other systems are tremendous, and already the team are feeling the benefits in terms of being more efficient. We went from decision to go-live in 10 short weeks, and we had no significant issues."

Andy

"Unleashed provides a simple solution to quite complex stock management requirements. Easy to set up with intuitive navigation. The onboarding team are very knowledgeable and does their best to understand your business. Thanks, Lottie, for your patience with us."

Olivia

"Our company switched to Unleashed from a larger MRP system, and we are really impressed with how user-friendly it is and how well it integrates with our other systems. The whole transition was made even easier by our onboarding consultant, Ashton, who made the whole process super easy and stress-free, answering any questions we had and offering solutions and workarounds if needed."

Micaela

"Using Unleashed has been a great experience for our business. The setup process was easy to follow, and there was always support available whenever we needed help. Now that we’re fully using it, it has made such a positive difference to how we run our business and has really streamlined our processes."

Duncan

"No more spreadsheets! Launching Unleashed allowed our business to move away from super complicated spreadsheets and onto a single tool for all Supply Chain activities. Access provides a great onboarding experience; they really hold your hand the entire way until Go-Live."

Pece

"We’ve been using Unleashed for over five years, and it’s been consistently reliable and easy to use. The platform has scaled well with our business, and the support team is genuinely outstanding — responsive, knowledgeable, and always willing to help. Highly recommended."

Nigel

"We've moved to Unleashed from another platform. It has been easy to set up, and the onboarding consultant was helpful and knowledgeable. The support team reply quickly and sorts out problems efficiently. Highly recommended."

Zanna

"Working with Unleashed has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. Highly recommended."

Georgia

"We are a growing small business (toy wholesaler) and have spent over 2 years researching/trialling new systems which needed to tick our boxes (easy to use, grow with us, take away most of our manual processes). We are really happy we chose Unleashed as it offers all the above and more. We can't thank Riley enough for being so patient, reassuring and knowledgeable throughout our onboarding."

"We've been dealing with Alicia for the last year or so. She is so helpful and knows parts of Unleashed that we weren't aware of. These new systems have saved us time, and she has shown us more in detail what is available for our business."

"We combined Unleashed with XERO and found it's a great combination for us. We are manufacturers, and we need simple BOM's (Bills Of Materials) and Inventory control. We are very happy with how Unleashed ticks those boxes for us. Like any software, there are developments and improvements to be made, but the team at Unleashed seem willing to listen and develop the product. Great support, fast and efficient. I recommend Unleashed and XERO!"

"I'm a new user to both Xero and Unleashed. Ashton and the team at Unleased have made it super easy with contact and amazing help, even at times handholding, at times where I just couldn’t see for looking! Can’t fault the service so far."

"Setting up Unleashed while also moving our accounting software to Xero seemed like a lot of work. BUT the support from Unleashed, in particular Tyler, has made this changeover extremely easy & enjoyable. Any issues we had during the set-up were solved quickly & easily with help from Tyler. We are looking forward to working with Unleashed into the future." 

"I have never experienced the kind of support we received from Mike and the Unleashed team in getting us up and running with the Unleashed / Xero integration. Mike was able to resolve all our business's unique needs and made sure we felt held through all our testing, go-live, and post-go-live. We are now a month into live and are impressed with the way the data is handled between the two systems." 

"Unleashed is easy to get started with and quite powerful. It is also easier to get started working with most platforms.  I am a startup, so I have not yet fully stress-tested it, but I have worked with supply chain software/ERP systems for 30 years or so (e.g. COPICs, Avalon, SAP, etc.). Did not miss a beat now with Unleashed.  The best way I could summarise is thus: of all the challenges of a startup, Unleashed is not one of them."

"Excellent Inventory management tool with great access to information and reporting. Pain-free integration with Xero, received excellent support from Natanya, who was able to answer/solve all of my questions regarding the onboarding process in a timely and efficient manner. Unleashed is a great tool if you are looking to upgrade the inventory management aspect of your business."

"A great upgrade from using spreadsheets for inventory management. The batch tracking and BOM functionalities are big bonuses for FMCG businesses."

"We have been using Unleashed now for 4+ years, and it has enabled us to grow rapidly across B2B and B2C channels, including marketplaces and manage our complex business and multiple stock locations and warehouses. Highly recommend contacting Outserve Ltd for implementation, as the initial set-up requires a degree of expertise, much better to get expert support at the setup stage rather than down the line when something goes wrong."

"Having explored various options for a client, Unleashed seemed like the ideal fit for a stock management app for Xero. The onboarding process was brilliant - there is lots of support, and the software itself has revolutionised the way the company is now able to control stock! Easy to use and intuitive software that I can't fault!"

"Unleashed does everything you need to run a product business, and the integrations work great. Saves me hours every week and gives me confidence to make the right decisions around purchasing. Plus, the customer support is 10/10."

"The benefits allowed us to be completely on top of Inventory management, as we have a component-based business (beauty products that we assemble, so we can see when we need to reorder easily). The fact is, it can work with XERO easily, our accounting system. We really like it, and it saves us valuable time we can spend on customer service and sales."

"Unleashed is a robust inventory management system. I researched all the major systems prior to choosing Unleashed. I liked the simplicity of integrating Unleashed with Xero (accounting system), and I liked the easy-to-use interface which Unleashed offered. Unleashed keeps us on top of our stock at all times." 

"Unleashed is the beating heart of any product-based business, providing full visibility across the supply chain. Unleashed provides us intelligent solutions in all areas key to our success, such as purchasing/landed costs, product management across different systems, omni-channel sales management, production and reporting. Unleashed's support is second to none; the experts at Unleashed provide timely advice to help us make the most of the platform's functionality."

"Unleashed looks really simple and clean on the dashboard area, but it actually covers all relevant functions from the very beginning steps of a business (Quote & purchase) to the final steps (Sales & returns). Every single function is handy and easy to learn. The 'Support' page is clear and helpful with both written and video instructions. Also, I have to say that the support team are highly experienced and helpful, and problems and questions are able to be solved effectively." 

"I use Unleashed daily, and it's so easy to process orders, assemble products, disassemble products and build a bill of materials. It also integrates with Xero, our accounting software, so that's a huge bonus. The batch tracking function is also the bees' knees!"

"I am the owner of a very small jewellery-making business. I used to use Excel spreadsheets to keep track of my inventory components, purchases and completed pieces. Moving across to Unleashed has encouraged me to improve my profit margins, sped up the quotation process and ensured that I have popular components on hand. Using Assemblies and Bills of Materials ensures that I am quoting at the most up-to-date prices. I also like being able to store images against inventory items. Finally, I love the integration with Xero."

"Unleashed is easy to use and has a clear format. If there are issues, I have always found a fast response to tickets, which are kept open until I am 100% satisfied with the outcome. Unleashed is constantly evolving steadily in a useful and good direction."

"The unleashed software package allows total control over your inventory, and with its seamless integration with the Xero accounting package, it’s very appealing, simple layout design makes navigating the software easy and with the ability to incorporate serials with the inventory, makes Unleashed the only option for our business."

"At Kraftka, we've been using Unleashed to manage our retail fashion inventory across multiple warehouses and handle invoicing. Before we used it, we had tried a variety of solutions, including complex Excel-based solutions, but found it too difficult for management to get staff on board. Unleashed's integration with Xero has reduced an enormous amount of admin and accounting time as well, which more than paid for its cost."

"This software enables us to integrate with Xero, which has minimised time and double-tasking. Also, the allowance of having multiple warehouses, serial numbers and being able to transfer and track."

"Being able to see my sales at a glance and the margins on those and having a much clearer idea of what's in stock has been extremely useful! Far better than my previous system! We used Excel before, and it was taking up tons of time recording what stock went out/came in and the margins on our orders across all our selling channels. Unleashed does that all for you."

"Unleashed (and the designers behind it) are outstanding. It is focused, and the team has managed to get the basics right - solid and reliable inventory management, a simple and easy-to-use interface, and responsive and fast. We find quotes, sales orders, purchase orders, and reports easy to use. Every part of the software has careful thought behind it - and it has guided us as an electronics manufacturer during our expansion. The ability to have a perpetual inventory has transformed how we manage our accounts and allowed us to make better decisions about prices and margins. The ability to add serial numbers and the interface between Xero and Unleashed are great."

"Bought our invoicing and stock system together, so it saved double handling. We just need to implement the Xero software to enable it to be fully streamlined. Cloud-based system, easy to use and a complete dashboard in your face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support, and normally resolve a problem within a day. "

"The ability to see our stock holding over multiple warehouses was one of the reasons why we moved to Unleashed. It offers a huge range of features without the expense of going to a large program. It integrates with our accounting program almost instantaneously. The reports are excellent. It has enabled us to determine our true cost of product with the ability to add charges such as freight. The onboard team and customer support are excellent."

"Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of goods sold and invoicing our customers. It does this seamlessly and interacts with our Xero system - too easy."

"Overall, we are very happy with Unleashed. It has served us well for many years. Unleashed is a very easy piece of software to use. We have used it to manage our stock levels and sales for many years now. It's very easy for all our users to pick up and run with."

"Unleashed has significantly streamlined our inventory processes and improved operational efficiency. While there are minor areas for improvement, it’s a powerful and reliable tool overall."

"We love the inventory management and the ease of use. Being able to adjust for damage and warranties is something which assists us during the year and makes our auditing easier."

"Intuitive interface. Extremely useful assembly/bill of materials support -- better than any competing software that I am aware of. Good integration support. For years, our company searched for an inventory management software that could integrate with our e-commerce, brick-and-mortar point of sale, and accounting software, as well as support the inventory processes of light manufacturing. Unleashed surprised us by offering all of this. Since switching from another brand-name SAAS IM system, we haven't looked back."

"Unleashed is a very solid inventory program that works exceptionally well with our Xero Accounting package. We have had no major issues with it at all, and it is growing its features along with its clients. Any queries we have are always promptly answered."

"The Biggest thing about Unleashed is that it is Stable. I tried to break the software for over two months while we demoed it and could not. On top of that, it is easy to learn as there is the Unleashed Academy, which can help in training new users as well as learning about something you don't use often."

"Unleashed is great to be able to control inventory and the entire sales process - online - anywhere, anytime. I use the App on my phone for "quick look" requirements - customer contacts, stock levels and so forth and the full system otherwise."

"It works really well - stores and processes a large amount of data that is accessible anywhere. And the Unleashed team seems to be constantly tweaking and making improvements."