Efficient supplier returns software for accurate sales numbers

Struggling to keep your inventory accurate after returning goods to suppliers?

Efficiently manage your stock levels with product returns to your supplier that update your accounting software. With Unleashed, every supplier return automatically updates your stock on hand and valuation in real time, so your inventory data is always reliable.

Supplier returns

Highly-rated supplier returns management software

Everything you need to manage supplier returns efficiently

Direct Purchase Order Linking

Link each return directly to its original purchase order for complete traceability. Track exactly what was bought, what's being returned, and maintain accurate records throughout the entire return process.

Flexible Return Options

Decide whether to physically send stock back to your supplier or simply process a credit. Tick a checkbox to remove items from your warehouse, or leave them in place whilst recording the credit transaction.

Cost Refund or Write-off

Manage additional costs from the original purchase order with clarity. Choose to claim a refund from your supplier or write off the cost as a business expense—the system handles the accounting automatically.

Return Reason Tracking

Record why each product is being returned with customisable return reasons. Build valuable data on supplier performance over time and use these insights to guide your future purchasing decisions.

 Real-Time Inventory Updates

Your stock levels and values update automatically the moment a return is completed. No manual adjustments needed. Your inventory stays accurate and your financial records remain in sync.

Seamless Accounting Integration

Returns flow straight through to Xero or QuickBooks with automatic journal entries. Stock values, supplier credits, and expense write-offs are recorded exactly where they need to be. API available for custom integrations.

Inventory accuracy

Return all or part of your purchase and maintain accurate inventory levels and values.

  • Customised Returns

Keep your inventory accurate by tailoring your supplier return for your needs. For your records, you can include a reason for returns and choose whether the whole purchase is being returned, or in parts.

  • Precise Accounting

Once completed, the supplier return is sent to your accounting software for reconciliation. Unleashed will update the value of your stock to maintain data consistency and accuracy across platforms.

Inventory accuracy

Costed Supplier Returns

Easily manage returns without the frustration

If your return purchases have added costs such as duties, freight or handling, choose whether these costs are written off or refunded. The information is seamlessly conveyed to your accounting software, saving you the hassle.

Costed Supplier Returns

Frequently Asked Questions

Do I need a purchase order to process a supplier return?

Yes, every supplier return must link back to a completed purchase order in your system. This ensures proper tracking and accurate inventory adjustments. If you need to remove stock that wasn't receipted through a purchase order, you'll need to use a stock adjustment instead. Read more in our documentation.

Can I combine items from different purchase orders into one return?

No, each return must correspond to a single purchase order. This one-to-one relationship ensures accurate cost tracking and prevents reconciliation errors. If you're returning items from multiple orders, you'll need to create separate returns for each one.

What's the difference between returning stock and processing a credit?

You have two options when processing a return. Ticking the "Return" checkbox removes the physical stock from your warehouse and updates your inventory count. Leaving it unticked processes the credit transaction only, keeping the stock on your shelves. Choose based on whether items are actually going back to the supplier.

How do I handle shared costs when only some items are being returned?

Unleashed automatically distributes purchase order costs across all return lines proportionally. When you return partial quantities, adjust the cost allocation to reflect only the items going back. Use the cost column tools to verify the figures match: the total return cost must equal the sum of all cost lines before you can complete the return.

Can I create multiple returns for the same purchase order?

Yes, you can create multiple returns for a single purchase order as long as there's still stock or value remaining to return. The Unleashed system will alert you if returns already exist for that order, giving you the option to review existing returns or create a new one.

Try Unleashed free for 14 days. No credit card required.

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