Serial Number Tracking

No more spreadsheets for tracking product serial numbers

Track high-value products individually for warranty and return management.


Trace individual products

Do away with a spreadsheet and manual cross-referencing. Track and trace all your products in an instant with Unleashed.

  • Easy set up
    Simply set serial numbers to your products when you initially set them up in Unleashed.

Unique product identification

Record any unique identification number for a product.

    With unique product identification you can easily report on products by warehouse, availability, product code and more. Gain an in-depth insight into your stock with serial numbers.
    Choose which serial numbers to assign to product at the point of sale, ship notes or sales invoices.

Meet compliance requirements

Improve accountability by ensuring your products can be traced quickly and easily for quality and compliance purposes.


Manage returns and warranties

With serial number tracking you can reliably manage returns and warranties through accurate records.

  • Speed up warning and recall processes
    Quickly and easily identify the lifecycle of your product to ensure you are meeting compliance and warranty requirements in your industry.

Serial Number Tracking FAQ

Contact us today if you have more questions about how Serial Number Tracking can work for your business.

  • Can I change the serial number if it was incorrectly entered?

    Unfortunately, you cannot edit a serial number, however you can remove and add the product with the incorrect serial number. You can do this by creating a stock adjustment to remove the incorrect serialized product and then adding the product in again with the correct serial number using a stock adjustment.

  • How can I recall a product?

    There is no specific feature to execute a product recall. But you can recall the item manually by using the credit feature. This is located under the Sales > Credits > Add Credit. This will allow you to choose the sales invoice or part of the sales invoice that you wish to credit. You will need to select return and using the Reason tab you can specify the reason for the recall.

  • Can I track the serial numbers in the manufacturing process?

    Yes, this can be done by using the product master record. In this page, you can select the option to serialize or batch track the product. You can serialize both the component product as well as the assembled product. When tracking by serial number, the serial number for each product needs to be entered in assembly.

  • Can I include the serial numbers on the Invoice given to our customers?

    Yes, you can. Unleashed automatically displays the serial numbers for the invoiced items on the second page of the sales invoice.