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Partner Profile: Jiffi Consultancy Pty Ltd

Jiffi is an Australian tech agency that helps growing businesses design, build, and scale technology that actually works. Founded in 2021 by Jake Shelley, formerly part of Deputy’s growth team, Jiffi was created to help businesses move beyond patchwork systems and unclear decisions, and toward well-designed solutions built around how they operate.

photo of the jiffi team

Jiffi’s team includes product-minded consultants, solution architects, and integration specialists who work across industries such as food and beverage, retail, fitness, healthcare, and professional services. They’ve partnered with brands including Gelato Messina, Journey Beyond, Tradies, Fleet Healthcare, and One Raceway, delivering technology that reduces manual effort, connects critical tools, and supports sustainable growth.

Jiffi starts by understanding the business before building the solution. The team works with clients to uncover pain points, define a clear future state, and then work backwards to the technology, integrations, and workflows needed to get there. This approach ensures every build is purposeful, scalable, and aligned with real business outcomes.

The team is known for their hands-on, collaborative delivery style. Jiffi works as an extension of internal teams, leading software selection, implementation, integrations, and ongoing optimisation. They are recognised as Australia’s leading Deputy implementation partner, reflecting deep platform expertise and a strong track record of delivery.

Jiffi primarily supports Australian and New Zealand businesses, while also working with global teams. Clients value their clear communication, practical guidance, and ability to turn complexity into technology that teams actually enjoy using.

Beyond delivery, Jiffi focuses on long-term partnerships and building technology that lasts. Their work is grounded in thoughtful decision-making, inclusive ways of working, and a commitment to creating meaningful, measurable impact for every business they partner with.

We can also help with:

  • Digital Transformation
  • Change management
  • Custom development
  • Build of custom dashboards/reporting
  • Process mapping and improvement
  • Data preparation services
  • App Advisory
  • System integration, System deployment, Consultancy
  • Xero

We also provide:

  • Intuit QuickBooks
  • Shopify
  • Amazon
  • WooCommerce
  • Deputy, SafetyCulture, Partnerstack, Hibob
  • Salesforce CRM, Hubspot CRM, Pipedrive
  • Lightspeed, Square, Bopple
  • Salesforce, Adobe, Hubspot
  • Microsoft, Google Suite, N8N, Workato, Zapier, Data warehouse

Get in Touch with Jiffi