Adopting SaaS for Small Businesses

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After doing all your research, you’ve decided to go ahead with using Software-as-a-Service (SaaS) solutions for your small business. You’ve learnt about all the benefits of cloud solutions and you think it’s the best way forward. Now, you’ve got to implement it properly within the business to ensure you get the best out of it. So, here are a few things to think about as you move forward.

Staff training

Staff is the lifeblood of every company, regardless of size. But with small businesses especially, if your staff aren’t trained properly it can have an even bigger impact on the business.

With this in mind, make time for staff training on any new system. Give them the support they need in order to get them up and running as soon as possible, and give them the knowledge from the start. Don’t leave them to learn it for themselves, and don’t necessarily pretend training could be delivered internally. As the system may be new, bringing someone in who has dealt with the software for years could be a better option, even if slightly more expensive. Trust us, it will pay off in the long run.

Company-wide adoption

While we’re talking about staff, as the business owner or manager, you may have done all the homework and decided the cloud was the best option for your business. But it’s important you also sell the dream to the rest of the company. If they understand why the decision is being made and believe it is the best thing for the business too, then everyone will get on board with adopting the software. There’s nothing worse than having something forced upon you, especially when some people are much more adverse to change.

Get the right hardware

Depending on what you have in place now, and depending on the SaaS options you are looking to go with, you need to make sure you have the right hardware in place. There’s no point adopting technology and thinking you’re now up with the play if you’re not using it the way it was intended. For example, if you are looking for SaaS to create an opportunity for mobile business, invest in tablets and mobile phones to ensure everybody can, in fact, be mobile. It may be a financial burden you don’t want to deal with now but it’s all part of making sure you are getting the most out of this software.

Get your data in order.

Unless you are starting out from scratch, to transition to SaaS solutions means you’ll have the task of migrating your existing data. It’s never a fun task but quite often there are support options available to help you, and ways in which you can streamline it all. However, this all relies on you having your current data and records in order. So make the effort and take the time to get everything up to date and where it needs to be. We recommend asking the software company you are going with what you will need to get going and the best way to migrate your data. It could be as simple as getting it all into a specific spreadsheet ready to upload. That way you can plan and execute exactly what is needed and hopefully reduce any duplicate work.

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Melanie - Unleashed Software

Article by Melanie Chan in collaboration with our team of Unleashed Software inventory and business specialists. Melanie has been writing about inventory management for the past three years. When not writing about inventory management, you can find her eating her way through Auckland.

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