Solutions Architects Unleashed

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We’ve been growing at a rapid pace and have had many fantastic new people come on board. Chris Drago and Rehan Wickremeratne have been with Unleashed for a few months now working as solutions architects. So what exactly do these guys do, and who are they?

Chris describes the solutions architect role as working with potential clients to help assess whether Unleashed is going to be a good fit for their business. “It’s a great opportunity to pull apart some of their key business processes and help demonstrate how that might look working with Unleashed,” says Chris. One of the key philosophies of Unleashed is that we want to work with, and enhance, customers’ business processes. To facilitate this, Chris and Rehan focus much of their time and expertise on scoping sessions. These hour-long sessions ensure that potential customers know right from the outset how Unleashed works – and what it can do for their business.

Rehan believes that being able to identify the unique bottlenecks of a business is key; two businesses in the same industry can have quite unique issues. Rehan has experienced that businesses are making an effort to enhance productivity through improving their processes and finds it really rewarding to see how technologies such as Unleashed can help with that.

For Chris and Rehan, the combination of cutting edge cloud-technology and client interaction keeps the role interesting. Being quite analytical, Chris enjoys learning about different business models and processes, and of course figuring out where the gains in efficiency can be made. “Many people manage with a combination of complex spreadsheets and clunky old systems that are either inefficient or unreliable and so it’s great to show how quickly and easily we can help them,” says Chris.

As passionate as Chris and Rehan are about all things inventory management and online business solutions, there’s room for some other interests in their lives: 
Chris is a musician who still occasionally pines for the bands of his youth (and consoles himself by thinking of his current role as an ‘inventory rockstar’), while Rehan is a cricket enthusiast who enjoys having a refreshing post-match beer.

If you’re curious about whether Unleashed could be a good fit for your business, please feel free to enquire about a free scoping session through emailing

Chris (left)  and Rehan at Xerocon Sydney, 2013.


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Melanie - Unleashed Software

Article by Melanie Chan in collaboration with our team of Unleashed Software inventory and business specialists. Melanie has been writing about inventory management for the past three years. When not writing about inventory management, you can find her eating her way through Auckland.

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