THE LATEST PRODUCT UPDATES
Unleashed is constantly evolving. And with so much going on, we know it can be hard to keep up with the latest product updates.
We don’t want you to miss out, so we’ve made some changes so you can see all the latest product updates for your area of the business, with one click.
Select a category below to see all the updates most relevant to you – and join the thousands of businesses using these to maximise the ROI of Unleashed.
Recently Released
BI Vision – Customisable Dashboards
This great new update to BI Vision lets you customise your dashboards – so your display has everything you need, in the right place.
It’s easy – head to any of your BI contexts and select ‘New Custom Layout’ from the dropdown menu to move, resize, rearrange, remove & add KPI tiles.
You can also give your custom layout a unique name – and delete custom layouts if you no longer need them.
Watch out for even more improvements to this feature coming soon!
Auto-Assembly on Batch- and Serial-Tracked Products
For more streamlined traceability, Auto-assembly is now available for your batch- and serial-tracked products:
- To use this feature, head to your BOM and toggle on ‘Can Auto-Assemble’
- Select the batch & serial numbers for your assembled and component products to complete the Auto-assembly
B2B Store – Customer-specific Payment Options
You have more control over customer payments – and managing credit and cashflow is easier – with this update to the B2B store. You can now enforce payment at an account level – meaning no more waiting for customers to pay for their orders
To use this feature, head to store settings > payment settings, and toggle on ‘Enable payments for registered customers’. You can then specify which customers have to ‘place order and pay’ when they reach the checkout.
File Library – Central File Management Page
This update to File Library streamlines your document management by giving you a single page where you can upload, view and attach files in bulk – halving the number of clicks needed to manage files.
Head to File Library, the new tab under Settings in Unleashed. Here you can:
- Bulk upload files
- Bulk attach up to 50 files to entities such as products and customers
- Link up to 50 entities to each file
- Detach files and view storage usage
- Search for files and view up to 50 per page
- Sort files with options such as ‘last attached’ and ‘latest’
Note: If you don’t see File Library under Settings, contact your account owner to request the correct permissions.
Multiple Units of Measure
Multiple Units of Measure (MUoM) is a major new feature to streamline bulk purchases.
By letting you buy goods in bulk and automatically convert these into the units your business uses, MUoM gives you:
- Greater flexibility and accuracy with your purchasing
- Accurate reorder reports for streamlined re-stocking
- Fewer products to maintain
- Less reliance on auto-disassembly.
You might purchase a carton of goods and convert these into individual items, for instance. Or you might purchase goods in imperial units and convert them to metric units.
Customers – Search by Email Address or Postal Code
Have you ever searched for a customer only to find you have two or three of the same name?
This update solves the problem by letting you input an email or postal code as part of your search, meaning your results are narrowed down to the customer you’re looking for without extra hassle.
B2B Home Page – Display 8 Popular Categories
Show off more of your popular categories and increase sales with this update to your store, which lets you display 8 popular categories on your homepage – an increase from the previous limit of 4.
Sales Orders – Set Minimum Order Values
This update gives you greater control over your sales orders by letting you set a minimum order value that triggers a pop-up warning.
Head to Settings > Company, and click on the Configuration tab to set your minimum order value. This then triggers a warning when users attempt to complete a sale, or convert a Quote to a Sales Order, below your minimum value.
Access the Change Log Via the In-app Menu
This enhancement makes it easy to keep up with the latest product updates. Head to the Help menu at the top right of your Unleashed screen and select Change Log to view these.
BI-powered Stock Movement Enquiry
This new version of your Stock Movement Enquiry is powered by Unleashed BI – meaning it generates your report much more quickly than previously.
We’ve also added the new filter ‘Product Group’, giving you an extra option for narrowing down your data.
Pro Tip: The first time you run this report, it may take a little longer to load, so we suggest running the report for a shorter timeframe.
B2B Store – Set Minimum Order Values
You can now set minimum order values in your B2B store so customers can only place orders above a certain value, ensuring your orders are large enough to meet your freight, production or purchasing requirements.
BI-Powered Hover Window – Top 10 Products
This new BI-powered feature gives you access to rich insights into your customers’ buying habits on the fly – so you can decide on what to up-sell and cross-sell straight from your Sales Orders.
You’ll now see a lightbulb icon next to your customer’s name in each Sales Order. Hover over this icon and a floating box will appear with contact information of that customer and their top 10 products for the last 12 months.
For even deeper insights, click on the ‘Explore more with Business Intelligence’ hyperlink in the hover window to view your BI Vision Sales page in a new tab.
Please note: Your account needs to be subscribed to the BI Vision module and your user role needs permission to access this page.
Amazon – Assign Batch and/or Serial Numbers Automatically
This update to your Amazon integration streamlines order management by letting you automatically assign batches and/or serial numbers to orders via Amazon Fulfilled by Merchant (AFM) – ensuring they’re correct, and reducing manual entry.
File Library – Add Attachments to Transactions Emails
Emailing your inventory files becomes seamless with this latest update to File Library. You can now attach files to emails you send from any of your Transactions pages.
The uses are almost endless – you can attach any files uploaded to the transaction, or files uploaded to the transaction’s customers, suppliers and products. These attachments are in addition to any standard email template attachments.
Please note: This feature is not available on Small Plans.
Amazon – Option to Disable Product Synchronisation
Your Amazon integration now has more flexibility when it comes to product management, with the option to disable product detail synchronisation between Amazon and Unleashed.
Note: Product description will always sync for your initial import and export.
Create Assemblies Directly from Sales Orders
You can kick off your production processes seamlessly and eliminate double-handling with this new feature, which gives you the option to create an Assembly straight from a Sales Order.
It’s easy – just use your bulk action cog, select ‘Create Assembly’ and follow the prompts.
BI Vision Inventory – Clarity on your KPI Quantities
You’ll have greater clarity on your product quantities in BI Vision with the addition of unit numbers for these KPIs:
- Stock on hand value
- Allocated stock value
- Available stock value
- Open purchase order value
- Backorder value
You’ll also see quantities displayed on your timeline chart, to give you a view of unit number over time. And to make viewing your quantities possible as you scroll down the page, these are also included in your ‘sticky’ navigation panel.
BI Vision Targets and Tracking – Links to Specific KPIs in Notifications
Your BI insights are even more accessible with changes we’ve made to your weekly update email.
For each of your KPIs your email now provides a more targeted link that takes you directly to the corresponding target in BI Vision Plus: Gross Profit, Gross Profit %, or Sales Revenue.
Shopify – New ‘Retain Tracking URL’ Switch for Fufilments
To give you more control over how your Shopify tracking information syncs with Unleashed, we’ve introduced a new switch on your Shopify configuration page, ‘Retain Tracking URL’.
- Switch this on if Shopify is your source for tracking numbers: once your order is completed in Unleashed, your clickable shipping carrier URL will remain visible in Shopify.
- Or if you use Unleashed as the source for your tracking numbers, switch this off so Shopify generates the correct URL.
B2B eCommerce – User-friendly Updates to the Request Access Form
Requesting access to your B2B store is now clearer and simpler for your customers with these two updates:
- Your customers will now see an ‘Optional’ tag on fields that are not required.
- The description of each field is now outside each response box, so this label doesn’t disappear as your customers enter their information.
Shopify – Export Stock On Hand from Unleashed
With this update, you can ensure Stock On Hand figures are sent across to Shopify for products that haven’t had stock movement since your last export – so you no longer need to carry out a manual adjustment or transfer for these.
To make sure your SOH is exported accurately, head to the Manage Your Products tab in eCommerce Hub, select the items you want to transfer stock information for, and save your configuration.
Shopify – Option for Fulfilment Email Notification
This update lets you choose to have an email notification automatically sent to your customers via Shopify when Unleashed marks their order as fulfilled – meaning less admin time and more efficient communication with your customers.
To enable this feature, head to your Shopify configuration settings in eCommerce Hub, where you’ll find a new switch for Email Notifications at the bottom of the page.
Pro Tip: This feature can only be used if you have turned on Keep Shipments and Fulfillments in Sync on your Shopify configuration page.
B2B eCommerce – Page Navigation Functionality
Your customers will find navigating your B2B store quicker and simpler with these updates:
- At the bottom of each page seven page numbers are displayed that your customers can click on, rather than one – making it easier to jump across multiple pages.
- Or your customers can use the new ‘Go to’ field on the page to move directly to a page they specify.
- Your customers also have more options and a higher limit for the number of items displayed on each page: 20, 40, 60, 80 or 100.
Inventory – Display Default Sell and Purchase Prices
You’ll have better visibility over your Product information with this update, which gives you the option to display default sell and purchase prices on your View Products grid in the Inventory module.
To customise your grid so you can view the information you need, use the Hidden Columns button to hide or display columns.
Sales Order Numbers Linked to Sales Quotes
To give you better visibility over which sales quotes have been accepted and which still require action, you’ll now find Sales Order references in your Sales Quotes.
Use the View Quotes grid to see an individual quote, and here you will see the corresponding Sales Order number. If you have more than one order linked to a single quote, click on ‘Sales Order Number’ to see a list of associated orders.
For an overview of which quotes are linked to orders – and vice versa – we’ve also made changes to your Enquiry pages:
- The Sales Enquiry now has the option to include a Sales Quote Number column and filter
- The Quote Enquiry now has the option to include a Sales Order Number column and filter
File Library – Email Interface Updates
You’ll notice some changes when you send an email from one of your transactions pages in Unleashed:
- You’ll now see an email window on your page that you can minimise and reopen as needed.
- Completed email addresses in the ‘To’ and ‘CC’ fields are now detected, so you don’t need to separate these using commas.
- If you click on the ‘To’ field, you’ll see a list of email address options for that customer or supplier – simply click on these to select your recipient(s).
Watch this space – some great new File Library features are on their way.
File Library – Attach Documents to Templates
File Library – our new file storage feature released in 2022 – now comes with the option to attach a file to your email templates.
What this means is that you can choose to include an attachment with every email of a single type. You might attach T&Cs or Returns documentation to all of your Sales Orders, for instance.
BI Vision Sales – Identify Free Credits
Wanting to know which customers have received free products, or the value of these?
On the BI Vision Sales page, you’ll see that Free Credits and Credits are now displayed separately when you view Sales Revenue by transaction type, so you can see the difference between the two.
Pro Tip: Click on Free Credits in the transactions section to find more information, such as the products and customers your free credits are for.
Doc Designer – Remove Blank Address Lines
You’ll be able to create cleaner and more readable documents with this update, which lets you suppress blank address lines.
It’s super easy to use – head to the Doc Designer Toolbox, where you’ll find ‘Remove Blank Address Lines’ under Basic Components. Drop this component onto the template, and resize it to encompass the address fields to remove any blank address lines.
Doc Designer – Option to Include Serial and Batch Numbers
Wanting to gain better access to batch and serial numbers – and improve traceability? You can with this feature, which lets you add batch and serial numbers to your grid lines in a whole new range of documents – so you’re able to include these on the first page of documents such as:
- Warehouse Transfers
- Assemblies
- Packing Slips
- Ship Notes
- Credit Notes
You might record batch numbers on your packing slips to ensure the correct batch is picked, for instance. Or you might record the batch number of an item you’ve issued a credit note for.
Business Intelligence is Getting Smarter
With our updates to BI this month, you’ll find tracking your KPIs that much simpler – and we’re preparing for more great improvements:
- We’ve released a new page for the main BI dashboard – paving the way for the ability to customise your BI dashboard in the near future. Watch this space!
- You’ll find it easier to review BI Vision targets for the current period with changes to the grid layout, including the addition of a new Selected Year Sales Revenue column.
- Adding and editing your BI Vision notification rules just got easier: simply click anywhere on the page to dismiss the success notification for your changes.
B2B eCommerce – Products, Request Access Form & Shipping Address Updates
Several enhancements to B2B eCommerce in May make using your store easier – for both you and your customers:
- Your B2B store now only shows those categories that have Products assigned to them, so your customers only see relevant category options.
- Your customers’ Shipping Addresses are now ordered alphanumerically – so they can find and select their delivery details with ease.
- The B2B Request Access form for customers now has 9 new fields – such as address and EORI number – which reduces the extra admin needed to sign new clients up to your Unleashed B2B store.
B2B eCommerce – Barcode Search Functionality
With this update you can now search for items in your B2B store by scanning or inputting a barcode number – simplifying the process of finding items in your catalogue.
If you use the B2B store for sales in a setting like a showroom or wine cellar, you can also use this barcode functionality to search for products and add them to your customer’s cart to streamline your sales process.
BI Vision – ‘Go to Vision Plus’ Button
Enjoy easier navigation with the new BI Vision Plus button, which takes you straight to the Vision Plus page. Your system will even remember which measure you’re viewing, and auto-select this when you arrive at Vision Plus.
Purchases – Customisable Purchase Order Grid
You can now customise the purchase order grid by hiding the fields you don’t need, including image, delivery date, landed cost, and more! And you can now save these display settings so you see the information you need by default.
To hide columns or make them visible, simply drag and drop them into the hidden columns box or onto the grid – just like in any other Unleashed report.
BI Vision – New ‘Sticky’ Navigation Panel
You’ll find changing KPIs and filters more user-friendly with the new ‘sticky’ control panel in BI Vision.
So what do we mean by ‘sticky’? It means that instead of having to scroll up the page to view your KPI values and filters panel, this now ‘sticks’ to the top of your screen – so you can view and change these no matter where you are on the page.
B2B eCommerce – Multi-Select and New Filters
This time-saving update gives you more options for filtering Customers and Products in your B2B store.
You can now select and combine multiple filters – and use additional filter options like Product Status – to find what you need in one go. This is especially handy for bulk actions (e.g. ‘Make Sellable’ in Products), which can be applied to your filtered results.
BI Vision – Quantities on Purchases Dashboard
This latest update to your BI Vision means your dashboard now displays quantities of product for orders, orders received and returned orders – so you can see at a glance how many units there are for each of these categories.
B2B eCommerce – Never Diminishing Products
With this enhancement to the B2B store, your never-diminishing products will always be displayed as in stock. This means customers will see these products as available for purchase – increasing your potential sales, and reducing the manual work of responding to customer queries about stock levels and alternatives.
BI Vision – A Boost to Inventory, Sales and Notifications
With our latest updates to Business Intelligence, you have even more options for product filtering and notifications, and you can see sales trends at a glance:
- With the new dimension Product Type, you can filter according to categories such as components and assembled products.
- Your sales timeline chart now displays a sales trend line so you can see trends at a glance – and you can cross-filter to view trends for specific Products or Product Groups.
- And you’re now able to select Partner account holders as recipients for your BI Targets and Tracking notifications.
File Library
Support and improve important Unleashed workflows for you, your customers and suppliers with this new document attachment feature – File Library.
With File Library, you can attach files of up to 20MB to your transactions, customers, suppliers and products. To help you use this new feature, we’ve increased your free storage to 10GB – 10 times the previous limit – with the option to add more.
API: Supplier information fields
This API update means you can access more supplier information through your third-party integration, without logging in to Unleashed. You’ll be able to make informed decisions on suppliers based on the new fields available:
- Address
- Obsolete / active status
- Lead time
- Supplier’s tax rate
You can also use the ‘Modified since’ filter to extract only the relevant data.
BI Vision – Products and Customers Bar Charts
We’ve updated the Products and Customers charts on the BI Vision, Sales page to provide you with clearer and richer information. These charts now display your top 25 customers or products by default – rather than giving you the segmented pentile chart you used to see.
You can easily change your view of this data – to your top 100 products or customers, or a view of your customers and products segmented according to revenue.
Pro tip: If you want to view a full list of all Products or Customers for these charts you can use the export to CSV (all) feature.
BI Vision – New Sales Revenue Dimensions
We’ve added several new dimensions to the Sales context of BI Vision to give you even more insights – view your Sales Revenue by:
- Sales group
- Warehouse
- Transaction type
For each of these dimensions, BI Vision generates a bar chart with data and rankings according to Sales Revenue – so you have full visibility over these categories and how these factors impact your revenue.
BI Vision – Sales Channel Bar Chart
You’ll notice that the Sales Channel pie chart is now presented in bar chart format.
This update allows Sales Channel data to be represented more clearly, allowing for negative Sales Revenue values.
BI – Full page screenshot
Easily capture, export and share data from Sales and Customers with this update in BI Foundation and BI Vision.
Take full page screenshots of your BI Sales or Customer pages. Each screen shot captures the entire screen – above the fold and below – and includes a link to the corresponding BI page. This function is particularly useful if you want to capture a filtered view and share it for further reporting.
BI Foundation – CSV Export
We’ve also made it easier to capture, export and share data from Sales and Customers in BI Foundation.
Exporting timeline charts is now available on the Foundation pages for Sales and Customers (already available in BI Vision), so you can export in different file types including CSV. This nifty function is useful for further analysis or sharing.
BI Vision Plus – More Notification Options
Keep an eye on your transactions without logging into Unleashed. With this update to BI Vision you can now select these additional measures to include in your automatic BI email updates:
- Low stock levels
- Batch Expiry
- Open Shipments
You can also add your top 5 products and customers to your email notifications, and set a date range for these that suits your needs – either month to date, year to date, or last month.
API: Warehouse Stock Transfer – New Filter “Modified Since”
API users can now use the filter “Modified Since” to retrieve warehouse stock transfers edited or created after the date you’ve specified.
This means you can access the latest and most relevant data on your transfers – making it quicker and easier to locate the information you need.
You’ll find this enhancement helpful if you use the API to send warehousing data to third party software – for example, your logistics provider.
API: Stock Level Alerts for Individual Warehouses
With this update, you can now receive stock alerts via the API for each of your warehouses, rather than an overall stock level for all of your warehouses.
With alerts for minimum and maximum stock in each of your warehouses, you’ll have a clearer view of what products you have and where – and what you need to reorder, transfer or sell.
You’ll find this useful if you communicate warehouse stock information via the API – for instance, if you’re using reporting or reordering software.
API: Customer Contacts for Sales Orders
If you use the API for sales order information, you can now include delivery details with each sales order – in other words, you can send through the relevant contact details for each order via the API.
This means accurate delivery information is pulled through without manual data entry, to ensure you send the right order to the right contact.
BI Vision Plus
BI Vision Plus – our latest Business Intelligence enhancement – is a powerful feature that gives you a quick and accurate way to track your sales performance against set targets.
With the new targets and tracking feature, you can add targets for sales revenue, gross profit, and gross profit % – and your Unleashed app generates attractive graphs and tables so you can view this data easily.
BI Vision Plus also lets you create and edit automated notification rules so performance updates are emailed straight to your inbox, giving you a high-level view of how your business is tracking without even logging in to Unleashed.
New Shopify-Unleashed Integration
With more two-way information flows, data control and flexibility, our new and improved Shopify integration means less manual entry, greater accuracy, quicker workflows, and more clarity for your customers.
In addition to existing information flows for stock on hand, product, customer and sales order information, our new Shopify integration features:
- Two-way automated updates to shipping company and tracking numbers
- Two-way automation for order fulfilment status
- The ability to select individual data fields to sync between Unleashed and Shopify
- Automated updating of shipping rate name from Shopify in Unleashed
- The ability to run more than 5 Shopify stores
- Connection to eCommerce Hub – the new home for our latest eCommerce solutions
ICC Fields in the Data Exporter
In the Data Exporter we’ve added International Commerce Code (ICC) fields to the purchase order, sales order and sales shipment templates. You can now select ICC fields to add to the file you’re exporting – including EORI number, commerce and country codes, warehouses and more. You’ll find these additions helpful if you use these data exports in your automated processes, or if your third-party logistics partner relies on these files.
Additional Columns in the Purchase Enquiry
We’ve added several new columns in the Purchase Enquiry Report to enhance your purchase order management. You can now sort and view by supplier reference, volume and weight of the product, and receipted quantity. Your report also includes purchase order comments, which are pulled through automatically from your purchase orders.
Recommended By:
Katy
Customer Success Consultant - UK
ICC Fields in Shipments API
If you ship internationally, you’ll see that International Commerce Code (ICC) fields are now available on your Shipments API endpoint. External shipping integrations can now pick up ICC data such as commodity codes and EORI numbers electronically – making your workflows more streamlined.
Recommended By:
Alan
Customer Experience Lead - UK
BI Vision – View “Last Year”
In BI Vision you can now choose ‘Last Year’ as the date selection on your Sales, Customers, Purchases and Production pages. You’ll now find it quicker and easier to access data for the last calendar year.
Recommended By:
Tasmin
Senior Customer Engagement Consultant - UK
Updates to B2B Menu
B2B eCommerce has had a couple of menu changes to make getting to and updating your store easier. The new B2B shortcut in the main menu of Unleashed means you can now navigate directly to your store. Within your store, you’ll notice that the settings menu now appears in a more intuitive order.
Recommended By:
Sophie
Sales Executive - UK
Products and Customers in B2B Settings
Updating products and customers in your store just got a whole lot easier. Your complete inventory and customers are now automatically synced from Unleashed. This means you no longer have to push this information from Unleashed to your store. You’ll find all your products and customers listed in your store settings, and all you need to do is select the products you want to make saleable and the customers you want to invite.
Recommended By:
Riley
Customer Success Consultant – UK
Purchase Enquiry – Product Group Filter
A new filter has been added to the Purchase Enquiry. You can now filter using ‘Product Group’. This gives you further visibility and understanding of your purchases to help you manage your stock more effectively.
Recommended By:
Ayub
Customer Engagement Consultant AU
Create and Update Assemblies – API
Further streamline your assembly workflows across systems with this API. The Assemblies API has been updated so you can now create and update your assemblies via your assemblies endpoint.
Recommended By:
Nick
Sales Team Lead - AU
Get sales custom statuses – API
This API enhancement will give you better visibility of your sales orders. Push all custom sales statuses through to your sales order endpoint and get better visibility of your statuses in your applications that you choose to connect.
Recommended By:
Richard
Senior Sales Executive - AU
International shipping across multiple packages
Sending multiple packages just got easier with this enhancement to the Advanced Shipping Module. Now, when you ship internationally, a new pop-up will let you split the contents across multiple packages.
Recommended By:
Alan
CUSTOMER EXPERIENCE LEAD – UK, EMEA, NA
API includes “Assemble By” Date
We’ve also updated the Assemblies API to include the date field ‘Assemble By’. This means a greater ability to plan and schedule production when you use Unleashed.
Recommended By:
Emiliano
CUSTOMER ENGAGEMENT CONSULTANT – NZ
Customs data available in Doc Designer
Doc Designer has had an update; you can now import customs data into most of your document templates. This is useful if information like EORI numbers are relevant to any of your existing workflows or documents.
Recommended By:
Amber
CUSTOMER SUCCESS TEAM LEAD – UK
Retrieve customer contacts – API
We’ve created a new API so that you can automate creating retrieving and sharing customer data between Unleashed and the Customer endpoint. This API is particularly useful if you need to retrieve a list of all contacts in a customer record for use outside of Unleashed
Recommended By:
Ivan
AGILE DELIVERY LEAD – NZ
B2B Freight
B2B Premium and Premium + accounts can now set up and apply freight fees to your customers’ orders. Create rates based on geographic locations and sell price tiers, with the option to automatically apply freight taxes to all orders.
This enhancement not only automates your freight charge processes, it also improves your customers buying experience in your store with transparency on your delivery charges and immediate processing.
Recommended By:
Richard
SENIOR SALES EXECUTIVE – NZ
Ship from multiple warehouses on a single order
If you hold stock in multiple warehouses, stock the same product in multiple warehouses or only stock certain items in specific locations this enhancement is for you.
You can now ship from different warehouses on a single sales order. This should streamline shipping workflow and enable you to better fulfil customer sales orders.
Recommended By:
Natanya
CUSTOMER ENGAGEMENT TEAM LEAD – NZ
Promote products in B2B emails
We’ve created a new way for you to promote your products. B2B Premium and Premium Plus accounts now have the option to add a promotional footer featuring up to five products in selected customer emails.
This will allow you to highlight products and encourage further sales.
Recommended By:
Vandana
CUSTOMER ENGAGEMENT TEAM LEAD – AU
Manage B2B non-delivery dates
This enhancement to all B2B Stores (Basic and Premium accounts) enables you to specify delivery and non-delivery days. You can also set non-delivery periods — great for when you’re closed over holidays.
This gives your customers clarity on delivery availability, preventing them from selecting unavailable delivery dates, and managing their lead time expectations.
Recommended By:
Heather
CUSTOMER ENGAGEMENT CONSULTANT – UK
Upload historical sales data in BI Vision
Good news for those new to Unleashed — you can immediately glean valuable sales insights with BI Vision. This enhancement, allows you to upload your historical sales data (Invoices, Sales Orders and Credits) from your previous stock management system into BI Vision.
Recommended By:
Katy
CUSTOMER SUCCESS CONSULTANT – UK
More customer data in BI Vision
You’ll find more meaningful customer information in the customer context of BI Vision.
Your Customer graph will display in table format, when selecting the Total Customers, New Customers, or Active Customers KPIs. This format allows you to view much more valuable customer information such as customer type, currency, sales group, and more. You can also sort the order by which customers are listed in the table by right clicking on the column and selecting “Sort”.
When you select the Avg. Orders per Customer, or Avg. Revenue per Customer KPIs, the Customer graph will display as a bar chart, grouped by customer value.
Recommended By:
Richard
SENIOR SALES EXECUTIVE – NZ
Serial and batch numbers in Commercial Invoices
If you hold stock in multiple warehouses, stock the same product in multiple warehouses or only stock certain items in specific locations this enhancement is for you.
You can now ship from different warehouses on a single sales order. This should streamline shipping workflow and enable you to better fulfil customer sales orders.
Recommended By:
Tyler
CUSTOMER EXPERIENCE CONSULTANT – NZ
More power behind your Reorder Reports
Creating assemblies, transferring between warehouses and reordering just got a lot easier with these updates to the Reorder Report. No need to navigate outside of the report, you can do it all here.
- A new “Product Type” filter has been added so you choose to view only assemblies or components.
- 2 new actions are included in the bulk action cog so you can “Create Assemblies” and “Create Transfers” directly from the report
- A new column “Outgoing Transfers” has been added
Data now displays as +/- to make stock movement even clearer - Column renamed: suggested reorder is now suggested replenishment
Recommended By:
Josh
SALES EXECUTIVE – UK
Customer managed standing orders
Standing orders are a great way of creating a reliable source of repeat sales. With these enhancements to the standing orders feature in the B2B Store, we’ve further minimised the administrative effort to manage and update them.
Available to B2B Store Premium and Premium+ accounts, you and your customers can now:
- Create and edit names of standing orders
- Edit the quantity of items in existing standing orders
- Add or remove products in existing standing orders
Recommended By:
George
CUSTOMER ENGAGEMENT CONSULTANT – NZ
BI Vision – Sales by country
In the Sales module, you will now be able to see sales by country, then drill down to sales by regions and states.
Recommended By:
Josh
SALES EXECUTIVE – UK
BI Vision – Purchase quantity over time
The timeline graph displaying the count/value of Purchase transitions over time now includes the quantity of those transactions over time. This allows you to easily view both metrics simultaneously and identify relationships between them.
Recommended By:
Josh
SALES EXECUTIVE – UK
Create Credit Notes via the API
With this enhancement, your integration partner or developer can now connect their interface to Unleashed to create ‘free’ (not connected to Unleashed invoices) credit notes via the API for you. Click on ‘More Info’ below to find the API documentation.
Recommended By:
Nick
SALES EXECUTIVE – AU
Streamlined interface
Unleashed now only displays modules that you have access to. This makes it clearer to view content relevant to you, making it easier to navigate around Unleashed.
Recommended By:
Ivan
CUSTOMER ENGAGEMENT TEAM LEAD – NZ
Save and share BI Vision views
Navigating and sharing information from BI Vision just got a whole lot easier.
Apply filters to create unique URLs (web addresses). Save or bookmark your filtered view in your browser and return to it at any time. You can also share the unique URL to share your filtered view with others.
Recommended By:
Tyler
CUSTOMER ENGAGEMENT CONSULTANT – AU
New BI Vision KPI: Units Sold
In your Sales context of BI Vision, you will now see a new KPI tile for total sales for units sold. Slice and dice your data to view total units sold across dates and dimensions such as sales person, products, regions and more.
Recommended By:
Emiliano
CUSTOMER ENGAGEMENT CONSULTANT – NZ
Improved data filtering in BI Vision
It’s easier to see what you really want to know at a glance. Within the menu of each dimension, you can now search and select multiple items to quickly select or filter out items to view more specific results.
Further refine your view by a custom date range and see year-on-year comparisons. This option is available now in your date menu.
Recommended By:
Ayub
CUSTOMER ENGAGEMENT CONSULTANT – AU
Select Multiple Statuses in Sales Enquiry
You can now instantly see Sales Orders across multiple statuses in the Sales Enquiry Report. This enhancement gives you a more comprehensive view of your sales orders — without having to run separate reports.
Recommended By:
Sara
CUSTOMER ENGAGEMENT CONSULTANT – UK
Import Assemblies
If you’ve enabled Assemblies in your account, this enhancement will allow you to import your Assemblies, just like you can for the Bill of Materials.
Recommended By:
Kyle
SALES EXECUTIVE – UK
Display stock levels in B2B Store
Choose to display your stock availability in your B2B Store. If you’re a Premium or Premium Plus customer with multiple warehouses, you can also further display stock levels across your warehouses.
Recommended By:
Kevin
CUSTOMER ENGAGEMENT CONSULTANT – NZ
Display estimated stock arrival date in B2B eCommerce Store
B2B Premium and Premium+ accounts now have the option to display the estimated date of arrival of out-of-stock products. This will give your customers more certainty when wanting to preorder out-of-stock items.
Recommended By:
Kevin
CUSTOMER ENGAGEMENT CONSULTANT – NZ
Custom statuses for Sales Orders
Create statuses for your Sales Orders to suit your workflow and how you wish to view and manage your orders. Create your statuses in your settings and bulk update them in your Sales view.
Recommended By:
Alice
CUSTOMER ENGAGEMENT CONSULTANT – UK
Custom statuses for Assemblies
With this feature release, you can create your own statuses for Assemblies. This enhancement helps you save time and focus on specific statuses, rather than sifting through a group of parked assemblies!
Recommended By:
Amber
SALES EXECUTIVE – UK
Share report layouts
Created a useful report layout you want to share with your team? You can now share report grid views with other Unleashed users by ticking the “Shared” box. This will make the report view available for your team to use.
Recommended By:
Amber
SALES EXECUTIVE – UK
Better manage Sales Shipments
Sales Shipment just got a boost. You can create invoices and dispatch shipments in bulk. You can also auto-assign the oldest serial and batch numbers for shipments, all from the shipments screen.
Recommended By:
Kyle
SALES EXECUTIVE – UK
Assign Ship Note Templates to Customers
You will likely already be familiar with how you can assign templates against customers for quotes, orders, invoices and packing slips. You can now do the same for Ship Note templates — the designated template will automatically populate when you ship products out to the respective customer.
Recommended By:
Natanya
CUSTOMER ENGAGEMENT TEAM LEAD – NZ
Share costs across multiple Purchase Orders
You can now apply shared costs, such as shipping, across multiple purchase orders.
This function enables you to proportionately distribute shared costs against multiple purchase orders, saving you precious time and ensuring accuracy.
Recommended By:
Vandana
CUSTOMER ENGAGEMENT TEAM LEAD – AU
More information in View Customers
You can now add 2 new columns to your View Customers screen. Last Order Date and Sales Group can be selected in hidden columns and dropped into your view to give you quick visibility of when your customers have last ordered and where these orders are coming from.
Recommended By:
Amber
SALES EXECUTIVE – UK
Create a Combined Picklist template
You can now create a template for your Combined Picklist in the Doc Designer. This document can also be printed in the bulk action cog in View Sales Orders.
Recommended By:
Amber
SALES EXECUTIVE – UK