Quality control and inventory control are equally important to the ongoing success of your business. Both form the basis of an efficient organisation that operates at high productivity levels, minimises waste and delivers quality products to meet or exceed consumers’ expectations.
Inventory as we know, is the stock of goods either on hand or stored nearby to facilitate the running of a business, for the purpose in which that business exists. Inventory control systems exist to maintain inventory balance, replacing inventory at a steady rate consistent with its depletion rate.
It is necessary to balance inventory stock levels to reduce waste and minimise the risk of damage to that inventory stock. Effective inventory control streamlines processes and helps to identify problems at their source, thereby helping to improve quality control.
Optimal inventory control provides ease of access for workers, reduces inventory costs and increases profitability. In manufacturing, for instance, finished goods are the sum of all the parts. So, having the right materials on hand can ensure high-quality products are being produced.
Production line staff need parts to keep the operation running smoothly and this means easy and ready access to necessary parts and components. Having standardised locations of individual parts or products makes it easier for workers to find and distribute stock to the desired location. The business avoids downtime because staff are not looking for or waiting on inventory parts.
Quality control is the implementation of a predetermined set of processes and procedures that measure quality metrics by assessing specific results against these standards. The process of quality control is conducted and monitored throughout a production run or business cycle.
The practice of quality control is to ensure that the quality metrics are met by measuring both the levels and the quality of output. Inventory control software helps businesses to identify problem areas ensuring that quality control is managed throughout every stage, from origin to point of sale.
In addition to internal quality measures, quality control can also be compliance to international, safety and environmental standards and certifications relative to a specific industry. Done well, quality control will play an important role in contributing to your company’s positive reputation.
Inventory control and quality control combine to create efficient, profitable businesses that provide quality offerings to their customers. We all know that happy customers are more likely to be repeat customers and positive customer experiences lead to positive word of mouth.
Producing steady and consistent quality products and services for your customers helps deliver your business a strong competitive advantage. This can potentially also attract customers away from competitors or lead to opportunities in markets where quality is essential.
Having a quality control system in place can improve customer satisfaction because it ensures you are consistently delivering a superior product or customer service. This in turn, helps build brand loyalty as customers have the confidence that you will continue to offer reliable performance in the future.
Article by Melanie Chan in collaboration with our team of Unleashed Software inventory and business specialists. Melanie has been writing about inventory management for the past three years. When not writing about inventory management, you can find her eating her way through Auckland.