At Unleashed we pride ourselves on great customer support. After all there’s no point creating amazing software if people can’t get the best from it. With teams in the UK and New Zealand we always have real people available to support our North American customers during working hours. We also have an extensive self-service training video library, and recently rolled out Customer Success Plans – tailored packages for customers who want the best return on their investment in great software.
Unleashed is used by manufacturers, retailers and wholesale distributors of many different types. While we’re popular with food and beverage businesses, thanks to our sophisticated lot and serial tracking features, we’re also used in hundreds of other sectors – from industrial machinery and electronics, to furniture, forestry and medical supplies. View some of our many customer testimonials here.
We have an award-winning work culture at Unleashed and that translates into the way we develop our product. Our attitude is that everything can always be improved and we routinely roll out new features in response to customer requests. In fact we roll out improvements to our system every day, and package major releases on a fortnightly basis, meaning multiple major new functions are released each year. You can browse our feature release timeline here.
Running your core business functions through cloud software is all about who and what you integrate with. At Unleashed we support and maintain API integrations with cloud accounting platforms like QBO and Xero, to commerce apps like Shopify, Amazon and Vend, and a host of other business tools including Salesforceand more. You can browse our integration partners here.
With Unleashed you can seamlessly split large sales into multiple shipments. Get the stock you do have out to the customer, and simultaneously order the balance. Ship the remaining items at a later date when you’re ready to complete the sale.
Buy and sell in any currency with all transactions converted back to your base currency for accurate reporting. If you import stock, this multi-currency capability is an absolute must.
Easily keep track of stock across multiple warehouses, in multiple cities or countries. You can fulfil from multiple warehouses on a single order. Or opt to hold no stock for a dropshipping approach on selected products.
Unleashed lets you add additional costs, such as freight and duty, for each purchase order during the receipting process. This means you know exactly what your products cost you, to ensure you’re setting a profitable sell price.
The Unleashed B2B eCommerce store gives you a dedicated – and fully customisable – online portal for your on-account buyers. B2B store users save hours of admin by letting their buyers self-service, and avoid the inevitable errors that come from copying sales orders from email or over the phone. Explore the B2B Store’s full functionality here.
Use Unleashed’s advanced reporting tools, including the Business Intelligence module, to monitor your sales – and keep a laser focus on hard-to-track costs that affect your margins. Discover which products are moving fastest – and earning the most profit – based on location, channel, and more.
BI Vision is a powerful and unique business
intelligence tool that sits on top of Unleashed, giving you access to all of your data in an easy-to-use interface. Examine your margins by SKU or location, find your top sales people, spot slow-moving stock and much more.
The B2B eCommerce store gives Unleashed users an instant foothold in the eCommerce world. Make reordering easy for your on-account customers, save time and avoid costly errors with your fully customisable digital shop-front.
