May 2, 2018      2 min read

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy!

How Facebook and Starbucks manage crises

Both Facebook and Starbucks have had their share in the media spotlight lately, the former under fire for breaching data privacy and the latter receiving the heat for racial bias. This article explores the steps good leaders need to take in order to own up to their mistakes.

E-commerce leading the way with chatbots

The e-commerce industry has led the way when it comes to chatbots. How have they helped make e-commerce retailers more efficient? Regardless of your industry, chatbots are fast becoming a key part of the customer landscape.

Shopping to the Pied Piper’s tune

A hostile retail climate is forcing brick and mortar stores to make in-store experiences as immersive as possible. This article takes an inside look at how popular retailers pick out the best beats to sway customers.

Understanding the new GDPR lingo

This month, the EU’s new GDPR rules will come into effect. With many companies revamping their fine print, how do you ensure that you understand the new terms? The BBC outlines the key words you should be looking out for. Don’t underestimate the value of knowing what you’ve signed up for!

Woolworths unveils new automated warehouse

With a new $215 million fully automated distribution centre, Woolworths promises to deliver a change in cost savings and productivity when it goes live.

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