New offering enables clients to sell products seamlessly online through their inventory management platform
Unleashed Software, a leading provider of inventory management software, has launched a brand new B2B eCommerce platform. It enables clients to establish an online store within their inventory management platform, cutting out the wasted time and errors associated with taking B2B orders manually over the phone.
The new eCommerce feature brings several benefits for businesses:
- Sell B2B online, without investing in a whole new application or developing new functionality
- Automate a process that used to take up a considerable amount of time
- Stock levels and orders are shared seamlessly with Unleashed Software
- Customers can see up-to-date stock availability and place orders in seconds
According to recent studies, B2B eCommerce sales will surpass $1 trillion by 2020. B2B trade portals are disrupting this industry, with progressive B2B companies using them to stay ahead of their competition. Lisa Miles-Heal, General Manager and Chief Technology Officer at Unleashed Software, says:
“Until now, retail has been the predominant sector when it comes to digital eCommerce. However, manufacturers, wholesalers and B2B companies are more readily embracing eCommerce platforms, with early adopters gaining substantial market share.”
“We recognised the need to invest in this new platform to help our UK customers stay competitive, but without the combined efforts of our talented team, our customers and our commitment to excellence, this would not have been possible. However, we took our time to listen and reflect on what our UK customers were saying to ensure our new service fully meets their needs here in the UK market.”
Emma Loisel, co-founder and chair of Volcano Coffee Works, worked with Unleashed Software to test the new B2B eCommerce platform. She says:
“By adopting the B2B store, we were able to get back to spending most of our time on what we do best — supporting our customers, meaning our customers were the real winners. Instead of waiting to call us during office hours, our wholesale customers could place orders whenever and wherever they liked. We’ve noticed the difference, too: in the excellent feedback we’ve had and the satisfaction of having time for all of our clients.”
“Unleashed’s enthusiasm for acting upon feedback was also really useful. They were always on hand to listen to our comments, and flexible about tweaking the service until it really fitted our business requirements. Plus Bruno and the team at Unleashed went the extra mile to find solutions to some unique ways we work.”
Find out more about the B2B eCommerce platform
Article by Melanie Chan in collaboration with our team of Unleashed Software inventory and business specialists. Melanie has been writing about inventory management for the past three years. When not writing about inventory management, you can find her eating her way through Auckland.