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Topic: retail

Returns and Refunds: 7 Best Practices to Build Brand Loyalty

Returns and refunds sound like something companies should want to actively avoid as it must mean a loss of revenue and customer loyalty, right? Wrong. Research has shown that indeed having a flexible, customer-centric returns policy where returns are almost welcomed, goes a long way with building brand loyalty and increasing the value of customers ... Read More

  September 4, 2018     

World Wide Web Wednesday #47

Whether you need some lunchtime reads or something to get you past hump day, we’ve curated five links you’ll enjoy! Toyota teams up with Uber Toyota is set to invest US$500m in Uber and expand a partnership to jointly develop autonomous cars. This partnership is viewed as a way for both firms to catch up […] ... Read More

  August 29, 2018     

Targeting the Best Digital Markets for Your eCommerce Growth

Within the next five years, eCommerce growth is predicted to become the largest retail channel globally. This rise in eCommerce sales will impact retailers on many fronts, from organisation and store planning, to investment in inventory control systems, and selecting the appropriate digital platform. eCommerce is a low risk, fast way to enter, test ... Read More

  August 28, 2018     

World Wide Web Wednesday #46

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy! Alibaba’s warning to Australian rivals Alibaba has said that Australia is now their third largest overseas market. In its home market, Alibaba is creating a variety of new shopping experiences that blend the online […] ... Read More

  August 22, 2018     

Stock Returns: Inventory Control and Other Best Practices

Intelligent eCommerce businesses grow and develop better with a strong product return policy and process. Make sure your inventory control system is placing your business ahead of your competitors. A product return opportunity can be a chance for you to showcase your high-quality customer service. Consumers want security in product return Online sh ... Read More

  August 17, 2018     

World Wide Web Wednesday #45

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy! Emotional intelligence is crucial for success Even if you have all the right knowledge to succeed in your job, lacking EQ can hamper your efforts to truly succeed in the workplace. Think EQ isn’t […] ... Read More

  August 15, 2018     

Setting Up eCommerce for SMEs

The retail world is a dynamic entity and SMEs are coming to realise the power and value of adopting and maintaining an eCommerce strategy. Entering the online retail space is a cost-effective endeavour that can increase revenue while boasting low overheads, and it has a relatively easy set-up. However, there are some points that should […] ... Read More

  August 14, 2018     

ProtectaPet boosts growth with cloud-based inventory management software

When Eve Davies lost her cat Lola in a road traffic accident, she and her partner were looking for a way to keep their other cat safe from the dangers of free roaming. In 2012, Eve Davies and her partner founded ProtectaPet, a business dedicated to allowing cats to experience the outdoors while giving their […] ... Read More

  August 10, 2018     

3 Ways eCommerce Can Boost Your SME Business

eCommerce allows for the trading and marketing of products or services using the internet, as opposed to a physical store limited by geographical boundaries. In this article, we outline some key benefits of eCommerce for your SME and provide useful tips on how to get there. International exposure One of the hardest tasks for a […] ... Read More

  August 9, 2018     

World Wide Web Wednesday #44

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy! 4 things retailers can learn from Apple Apple is now a trillion dollar company, a status that no other US company has ever achieved. Although Apple is predominantly in the headlines for their tech, […] ... Read More

  August 8, 2018     

5 Benefits of eCommerce for Start-ups and SMEs

Making up around 12% of the global goods trade, eCommerce is on the rise and it positions start-ups and SMEs on a more equal footing with larger companies than ever before. Here are the five benefits of eCommerce for SMEs. 1. Global reach eCommerce provides an opportunity to break free of the limitation that physical […] ... Read More

  August 6, 2018     

The Strengths and Pitfalls of Fulfilment by Amazon

Amazon provides a service, Fulfilment by Amazon (FBA), where they act as your warehouse – they help you store your product, pick it, pack it and send it on its way. The service removes much of the headache of storing and inventory while giving small, fledgling businesses the opportunity to reach a larger market with […] ... Read More

  August 6, 2018     

Why eCommerce Businesses Must Get Inventory Management Right

With the ability to facilitate 24/7 online selling for both B2B and B2C operations, it is no wonder eCommerce has rapidly taken off. By selling through online channels, consumers have easy access to niche products that otherwise would not be available in brick-and-mortar stores or products that are not available to them locally. There are [… ... Read More

  August 3, 2018     

4 eCommerce Hacks for Small to Medium Enterprises

The continuous upward trend in eCommerce has made it increasingly attractive to start an online business; selling online has many advantages. Although eCommerce can be desirable there is a lot more competition. Giants like Amazon have set the bar for shipping and customer service extremely high, it may feel impossible to envision how a SME [&hellip ... Read More

  August 3, 2018     

Weighing the Costs and Benefits of Fulfilment by Amazon

Imagine not having to worry about day-to-day warehouse operations and limiting your costs when it comes to physical space in your business. Fulfilment by Amazon (FBA) promises to take the hassle out of many factors affecting inventory management such as storing inventory stock and processing and shipping orders to customers. In addition, they offer ... Read More

  August 2, 2018     

World Wide Web Wednesday #43

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy! How does Ikea expand globally while others struggle? Many Western-based companies struggle to successfully expand on an international level. American giants like Walmart, and European incumbents Carrefour and Marks & Spencer ... Read More

  August 1, 2018     

World Wide Web Wednesday #42

Whether you need some lunchtime reads or something to get you past hump day, we’ve curated five links you’ll enjoy! 25 beloved millennial brands The shopping habits of millennials are unlike their previous generations’. These consumers have markedly different priorities than the previous generations, leading to a big shift in brand marketing. ... Read More

  July 25, 2018     

World Wide Web Wednesday #41

Whether you need some lunch time reads or something to get you past hump day, we’ve curated five links you’ll enjoy! How did Prime become Amazon’s most powerful weapon? When Amazon Prime was first launched, skeptics doubted that people would pay the expensive membership fees, and wondered how the business was going to shoulder the […] ... Read More

  July 18, 2018     

Optimising eCommerce Workflows

Businesses both big and small can manage online store fronts, granting them access to markets that they might otherwise struggle to reach. Of course, the eCommerce industry has some large competitive giants. Companies like Amazon have a strong presence in the market and can command pricing and shipping rates that other eCommerce retailers may strug ... Read More

  July 14, 2018     

Getting Started with eCommerce

Every business is unique, with different needs for their eCommerce strategy. Some businesses focus on business-to-business (B2B) sales, others focus on business-to-consumer (B2C) sales that can be conducted through brick-and-mortar stores or online. When B2C companies look to enter the eCommerce world, it can be an intimidating step. Online shoppin ... Read More

  July 14, 2018     

7 eCommerce Trends NZ Businesses Should Know

Make sure you stay ahead of the curve this financial year. Find out about the fastest growing eCommerce trends in New Zealand. New Zealand consumers increasingly use online shopping Each year, more and more New Zealanders are shopping online – as much as 12-15% per year for the last few years, according to the Bank […] ... Read More

  July 14, 2018     

How Multichannel Retailing Can Help You

Consumers are now shopping in more ways than ever, and they respond well to having the option to shop on multiple platforms, a trend that hasn’t escaped retailers. In this article, we explain what multichannel retailing is and how it can help you boost sales. What is multichannel retailing? Multichannel retailing is a selling strategy [&helli ... Read More

  July 12, 2018