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Topic: order fulfillment

What Your BOPIS Model Should Offer to Consumers

Buy online, pick up in-store (BOPIS) is the relatively new wave of retail behaviour taking over the consumer world. It describes the ability to research items of interest, compare products and consider reviews, make a purchase online and then select a convenient time and location from which to pick it up. There are many advantages […] ... Read More

  November 3, 2018     

Up Your Order Fulfilment Game: 3 Tips to Improve Speed and Accuracy

Selling products should not be the sole concern of a business, the way they fulfil those sales order should factor in too. This can make or break businesses as it’s entirely possible to turn customers away by slowly and incorrectly fulfiling orders no matter how revolutionary and desirable the product. Therefore, to guarantee growth and [&hel ... Read More

  November 2, 2018     

Order Fulfilment Differences in B2B and B2C

Order fulfilment is a critical part of both B2B and B2C environments; both markets play important roles in the global economy. Each model has a slightly different order fulfilment method. Their approaches to logistics, operations and end-customers vary, as well as the regulations they are subject to in the business world. B2B order fulfilment In [& ... Read More

  November 1, 2018     

Retailers are Facing These Difficulties with Click and Collect

Online shopping is a way of life. It gives us flexibility and a variety of choice. It lets us choose when we shop and which retailer we want to buy from. Lots of retailers are looking at different delivery methods to support their eCommerce platforms. Some retailers have adopted the BOPIS model in response to […] ... Read More

  October 31, 2018     

Outsourcing Order Fulfilment? Avoid These Common Mistakes

Businesses of all sizes use order fulfilment services, either in-house or outsourced, to get their products from their production facilities to the end buyer, whether this is a business or consumer. Inventory control is one of the main factors which leads to errors in the order fulfilment process. This article will explore mistakes that businesses ... Read More

  October 30, 2018     

Future eCommerce Fulfilment Trends – What Will 2019 Bring?

For an industry that didn’t exist 50 years ago, eCommerce has rapidly taken off and continue to evolve. When the words eCommerce is mentioned businesses are quick to mention B2C trends and but what about B2B trends which are arguably just as important to understand? In this article, we will explore upcoming trends in eCommerce […] ... Read More

  October 30, 2018     

Looking Ahead: Upcoming Trends in Order Fulfilment

Perfecting the process of order fulfilment is extremely important when it comes to customer satisfaction. In this article, we examine a few key trends in order fulfilment to help you determine the best approaches to the task for your business in the future months. Preparing for rising shipping costs Shipping costs continue to rise, and […] ... Read More

  October 29, 2018     

The Challenges of Effective Order Fulfilment

Effectively fulfilling customer orders is an art and perfecting the process can be a real challenge for new business owners – as well as seasoned business owners like. In our increasingly digitised world, consumers have become accustomed to convenience at every point of the purchasing process – from browsing the catalogue, to choosing t ... Read More

  October 29, 2018     

3 Mistakes to Avoid When Outsourcing Order Fulfilment Processes

Ensuring your order fulfilment processes are up to scratch can be a challenging task under the simplest of circumstances, but especially when outsourcing parts or all of the process to an external party. In this article, we examine three common mistakes business owners make when outsourcing the order fulfilment process and provide some insight into ... Read More

  October 29, 2018     

3 Common Challenges You’ll Face with Order Fulfilment

With the speed that retail moves these days, it’s understandable that the order fulfilment process can bring on some difficult challenges for businesses. Customers have demands to be met around the clock. It’s essentially a requirement for businesses to have an online presence and a highly functional eCommerce platform. However, this means that ... Read More

  October 26, 2018     

How to Enhance Your Order Fulfilment Processes

Order fulfilment plays a big role for any company with inventory. Without an order fulfilment process, a company wouldn’t be able to deliver their product to their customers. It is an involved process and it begins from the moment a customer places an order and only finishes when the product has landed successfully in the […] ... Read More

  October 26, 2018     

4 Common eCommerce Order Fulfilment Obstacles

eCommerce has changed the way we shop. It has also changed the way retailers operate their businesses. It has undoubtedly broadened the scope of purchasing and delivery methods. Over time, retailers have adapted and evolved their order fulfilment processes to maintain customer satisfaction. However, sometimes it’s hard to keep up with customer de ... Read More

  October 25, 2018     

Inventory Management Paves the Way for a Successful BOPIS Model

There are several benefits of a “click and collect” retail model for both the customer and the retailer, however, it is vital to get inventory management right if BOPIS is going to work for you and not against you. Delve in with us as we look at what you need to have in place for […] ... Read More

  October 24, 2018     

What Does a BOPIS Retail Model Have to Offer?

Buy online pickup in store (BOPIS) is the successful, albeit relatively young, marriage between brick-and-mortar stores and eCommerce. So how does this relationship work so successfully? It amalgamates two shopping experiences for consumers to optimise efficiency, buyer satisfaction and cost-savings for the retail brand. It allows consumers to brow ... Read More

  October 24, 2018     

5 Steps to Perfect Order Fulfilment

Order fulfilment is a critical area for both B2B and B2C businesses as it directly influences the brand’s image and trust – essential elements for maintaining and growing a successful business. An order fulfilment process flow determines the extent to which the business can meet its customer requirements. With many are players in the fast-p ... Read More

  October 23, 2018     

The Omnichannel “Click and Collect” Model

In a world of omnichannel shopping, the BOPIS, or ‘click and collect’ model gives consumers the ability to research, select, order and pay for products online, then pick up in-store. The BOPIS model helps shoppers overcome traditional objections to shopping online, such as the inability to see or touch the product, converting them from single-c ... Read More

  October 22, 2018     

How to Manage Inventory with the BOPIS Model

The shopping experience has become increasingly digitised over the years and increasingly caters to the customer need for convenience. This usually means faster delivery time and new financing methods such as Oxipay and Afterpay. In addition, in recent times many retailers have taken on a new order fulfilment options for consumers – the BOPIS ... Read More

  October 19, 2018     

Growing Your Business With Each Click and Collect

Buy online, pick up in-store (BOPIS), or “click and collect” as customers know it, is a valuable omnichannel concept that has benefits for both retailers and shoppers. BOPIS essentials It sounds obvious but the first thing you need in order to offer BOPIS to your customers is an online store. This is more than just […] ... Read More

  October 19, 2018     

The Challenges of Buy Online, Pickup In Store

Buy online, pickup in-store (BOPIS) services are fast becoming standard fare for internet-based retailers, who are competing for market share and striving for relevance in the new and ever-evolving eCommerce age. However, while BOPIS offers today’s consumers a convenient alternative to traditional brick-and-mortar shopping, and provides tech-nati ... Read More

  October 18, 2018     

How Will Your Business Handle Inventory Management with BOPIS?

Buy online, pickup in store (BOPIS), or click-and-collect as online shoppers know it, is being adopted by retailers in the era of eCommerce. BOPIS has evolved to meet customer demand. Customers enjoy the flexibility and ease of shopping online on their own devices. They don’t have to hop around from store to store to find […] ... Read More

  October 12, 2018     

What Does the BOPIS Model Mean for Retailers?

We have seen the rise of online shopping and we are watching eCommerce retailers secure a tight hold in the retail market. There has been a significant shift in the way consumers are purchasing products. Retailers are reacting in different ways to not only remain competitive but to stay afloat. In the world of omnichannel […] ... Read More

  October 11, 2018     

3 Ways to Streamline Order Fulfilment

One of the most vital processes to get right when you’re in the business of selling goods is the process of actually getting those goods to your customers. For those with retail stores, this is pretty straightforward: customers simply walk in and grab what they need off your shelves. However, for business owners who ship […] ... Read More

  October 11, 2018