Let’s Talk About Delivery In Full and On Time
If you’re involved in the manufacturing or distribution business, you’ll know how important it is to deliver to your customers on time. When a product lands into a customer’s hands on time, this leads to greater customer satisfaction. On the other hand, if a product is late, a customer can become disgruntled and brand loyalty […] ... Read More
August 17, 2019 customer satisfaction, order fulfillment, supplier relationship, suppliers, supply chainThe 3 Key Stages of Multichannel Order Management
Order management is as an ecosystem of sorts that incorporates every task and activity involved with taking and filling orders, including the many interrelated functions that must work together for the entire order management process to run smoothly. Customers expect a seamless shopping experience from your brand and from the moment they hit the bu ... Read More
April 13, 2019 eCommerce, multi-channel, order fulfillment, retailImproving the Picking Process with Inventory Management Techniques
Inventory management is all about balancing supply with demand and ensuring neither supply nor demand becomes out of control. However, it is also about paying attention to what happens in the middle, and even if supply and demand meet happily, ensuring that every internal step is as efficient and cost-effective as possible. The internal step [&hell ... Read More
March 28, 2019 inventory control, inventory management software, order fulfillmentHow Inventory Management is Paving the Path Forward in an On-demand World
Inventory management in an on-demand world is one of the biggest challenges in the supply chain today. No longer is a business merely buying in bulk and selling from just a brick-and-mortar store. Customers now have the ability to buy from many places online and also expect to be able to return things easily too. […] ... Read More
March 20, 2019 eCommerce, inventory management, order fulfillment, retail, supply chainImprove Your Picking Processes and Order Fulfilment with Better Inventory Control
Businesses today are faced with the challenge of how to increase their order fulfilment efficiency, meet increased demand and maintain exceptional customer service, while at the same time attempting to reduce costs and protect profit margins. Typically, over 50 percent of warehouse labour resources are occupied with order fulfilment tasks such as p ... Read More
March 18, 2019 inventory control, inventory management, order fulfillment7 Key Order Fulfilment Tips to Handle Peak Season Sales
Peak season can fall at different periods for every industry. For example, many retailers of lifestyle goods may experience theirs before summer or Christmas, whereas many sporting vendors might get volume spikes just as their specific sports season begins. The rise of eCommerce and more frequent promotions, enabling you to order online at your con ... Read More
January 28, 2019 inventory stock, order fulfillment, seasonal demand3 Tips for Better Inventory Management During the Holiday Season
Oh the holidays; the most wonderful time of the year – family gatherings and work parties fill the calendar as the countdown begins toward the end of the year. It seems like everyone is buzzing with a holiday spring in their step. But wait, what about the mad dash to sort out holiday gifts for […] ... Read More
December 29, 2018 eCommerce, inventory management, online inventory management, order fulfillment, retailManaging Your Order Fulfilment During the Peak Season
Another year around the sun has landed us on the cusp of the peak retail season yet again. This time of year is busy and exciting for retailers and consumers alike. However, the increase in demand puts tremendous pressure on retailers. Before business owners can celebrate the financial profits of the season, they’ll be thinking […] ... Read More
December 27, 2018 order fulfillment, retailOvercoming the Challenges of B2B Order Fulfilment
B2B commerce is expanding exponentially and with this growth, there’s been a significant shift in the way companies manage their sales and B2B order fulfilment processes with greater focus in the areas of inventory control, speed and the ability to meet order deadlines. In an increasingly eCommerce environment, the necessity for companies to eff ... Read More
December 10, 2018 B2B, inventory control, order fulfillment, supply chain6 Fundamental Ways to Drive B2B eCommerce Customer Adoption
B2B is a different ball game compared to its B2C counterparts. However, in the eCommerce sphere, B2B customer expectations follows B2C shopper practices – and in a recent survey of 120 eCommerce professionals, more than 80% agreed. For this reason, and many others, it is vital that your B2B eCommerce site follows current best practices […] ... Read More
December 4, 2018 B2B, eCommerce, order fulfillmentThe Distinction between B2B and B2C Order Fulfilment
A rapidly changing market demographic is driving growth in an ever-expanding digital economy, with more business buying decisions now taking place online. The experience of the B2C shopper now sets the standard for B2B eCommerce and represents a major strategic opportunity for businesses selling to other business. Therefore, it is necessary to look ... Read More
November 27, 2018 B2B, B2C, order fulfillmentMastering the Challenges of B2B Order Fulfilment
Anyone in the business of selling goods to other businesses will know that doing so successfully is not necessarily a simple task. Business-to-Business (B2B) order fulfilment is a complicated process and must be carried out with precision and care, and there are often a range of factors to consider. From failing to keep accurate stock […] ... Read More
November 24, 2018 B2B, inventory management software, order fulfillmentTop 10 Challenges Faced by Today’s B2B Order Fulfilment Process
B2B order fulfilment encompasses the process of businesses shipping to other businesses. Characteristics of B2B in this area consist of generally bulk supply orders and pricey transactions compared to B2C counterparts. Learn more about B2B eCommerce businesses. It is quite typical to supply manufacturing inventory in B2B order fulfilment. Manufactu ... Read More
November 21, 2018 B2B, cloud inventory management, order fulfillment5 Things Your Customers Are Looking For With BOPIS
Online shopping has changed the customer’s shopping experience and set new standards for customer satisfaction. Delivery methods have rapidly developed to keep up with demand. Warehousing options and logistics operations have adapted to cope with online orders. However, buy-online-pick-up-in-store (BOPIS), has provided an alternative way to get p ... Read More
November 19, 2018 B2C, customer satisfaction, eCommerce, order fulfillment, retailGetting a Grip on Order Fulfilment
As a retailer, you want to do everything you possibly can to serve your customers and boost your business. An effective way to keep that happening is by making your fulfilment of products you dispatch as easy as possible. With online inventory management software, you can improve your order fulfilment and deliver best-in-class service to […] ... Read More
November 16, 2018 inventory management, inventory management software, order fulfillmentImprove Order Fulfilment in These 5 Areas
Order fulfilment is the task of getting merchandise to your customer each time an order is received. It sounds simple, but it’s a complete process that requires multiple steps to achieve. This process involves warehousing, picking, packing and shipping the product, and sending an automated email to the customer to let them know the order [&he ... Read More
November 15, 2018 inventory control, order fulfillment5 Ways for SMEs to Overcome Order Fulfilment Challenges
Small businesses have often struggled with order fulfilment and with the current demands of today’s global shoppers, it is more challenging than ever to create an efficient and effective order fulfilment system. Order fulfilment challenges Businesses face several challenges throughout the order fulfilment process, from demand planning and invento ... Read More
November 15, 2018 eCommerce, multi-channel, order fulfillment, supply chainWhy Consumers Love the BOPIS Model
In the fast-moving world of retail, business owners are increasingly experimenting with novel purchase models to continually improve the customer experience. In recent years this has meant offering everything from overnight delivery options to buy now, pay later schemes such as After Pay and Oxipay. Most recently, many consumers have taken to a new ... Read More
November 9, 2018 eCommerce, order fulfillment, retailAvoid These 3 Outsourcing Order Fulfilment Mistakes
You’ve drawn up a comparative analysis of the cost of in-house warehousing compared to that of outsourcing your order fulfilment processes, and you’ve decided to go with outsourcing. This can be an economically viable option however, if not carried out well, can often end up being significantly costly. It is imperative to be careful of [&he ... Read More
November 8, 2018 customer satisfaction, eCommerce, order fulfillment, supply chainOrder Fulfilment Trends Affecting eCommerce Today
What does the future hold for retail, eCommerce order fulfilment and shipping professionals? Given the speed of change and new innovation in the marketplace, this article looks at trends that are to pave the way to best practices in the order fulfilment. The holiday season is a great time to jump on cutting-edge fulfilment trends. […] ... Read More
November 7, 2018 eCommerce, order fulfillment, warehouse management5 Challenges of Fulfiling eCommerce Orders
For any retailer, fulfiling customer orders in a timely and appropriate manner is the primary goal first and foremost in their minds. However, order fulfilment is not a simple concept that involves receiving orders, locating the product in the warehouse and calling it a day. The challenges arise in ensuring the received orders and inventory [&helli ... Read More
November 3, 2018 eCommerce, inventory control, inventory management, order fulfillmentWhat Your BOPIS Model Should Offer to Consumers
Buy online, pick up in-store (BOPIS) is the relatively new wave of retail behaviour taking over the consumer world. It describes the ability to research items of interest, compare products and consider reviews, make a purchase online and then select a convenient time and location from which to pick it up. There are many advantages […] ... Read More
November 3, 2018 customer satisfaction, eCommerce, omni-channel, order fulfillment