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Topic: eCommerce

Managing Multichannel Orders

eCommerce has turned the world of order management upside down. Emerging eCommerce trends have reshaped the way consumers interact on their purchasing journey and how businesses respond to this new way of shopping. A multichannel business has the challenging task of managing inventory stock from a variety of online channels and offline platforms. A ... Read More

  April 18, 2019     

Understanding the Power of the Consumer in the eCommerce Sector

Retail is driven by the consumer and always has been — the eCommerce sector is no different in terms of its susceptibility to consumer preference. This article considers how consumer choices have changed the eCommerce landscape, and how e-tailers (eCommerce retailers) must adapt. Timing is everything With the dawn of new, consumeristic generation ... Read More

  April 16, 2019     

Identifying the Key Differences Between a B2B and B2C Supply Chain

There are two broad categories of business relationships for facilitating the sale of goods and services. B2B is the business to business category and B2C the business to consumer category. In B2B, transactions take place between one business and another business, whereas with B2C the transactions happen between the business and the consumer. B2C b ... Read More

  April 15, 2019     

The 3 Key Stages of Multichannel Order Management

Order management is as an ecosystem of sorts that incorporates every task and activity involved with taking and filling orders, including the many interrelated functions that must work together for the entire order management process to run smoothly. Customers expect a seamless shopping experience from your brand and from the moment they hit the bu ... Read More

  April 13, 2019     

Centralised Inventory Management: Is it right for you?

Inventory management is a game changer when it comes to retail profitability. When your inventory is managed well, other parts of your business reap the benefits. However, the importance of inventory management isn’t always appreciated and can be overlooked by business owners. This is interesting because, from a financial point of view, inventory ... Read More

  April 11, 2019     

5 eCommerce Mistakes to Avoid for Ultimate Success

As the world becomes more globally connected through screens, the retail sector is also certainly being affected. Implementing an eCommerce sales channel can do amazing things for your company, however, there are some clear mistakes you don’t have to be doomed to repeat. Clinging to manual methods Trying to still retain manual control of your ... Read More

  April 9, 2019     

Improve Your eCommerce Inventory Control by Avoiding These Common Mistakes

Inventory is the necessary part of any business and proper eCommerce inventory control is one of the essential components for business growth. A crucial element of this inventory control is ensuring consistency of stock across all sales channels. With the 24/7 shopping convenience of online stores, eCommerce inventory control is more significant th ... Read More

  March 27, 2019     

Encouraging Your B2B Customers to Engage with eCommerce Stores

Customer engagement with eCommerce platforms when it comes to retailers has proliferated massively over the past few years. Business-to-Consumer companies (B2C) have been quick to adopt eCommerce stores, and retail customers have shown that they enjoy the convenience offered by buying online. However, Business-to-Business (B2B) customers have been ... Read More

  March 25, 2019     

4 Key Features That Will Help You Make the Most of Your B2B eCommerce Store

B2B eCommerce sales are expected to outgrow B2C eCommerce sales by 2020, reaching 6.7 trillion USD by 2020 — is your business ready? The Unleashed B2B eCommerce Store can help businesses give their customers a seamless buying experience with a dedicated online ordering platform. In order to truly grow your business with a B2B eCommerce […] ... Read More

  March 25, 2019     

How Inventory Management is Paving the Path Forward in an On-demand World

Inventory management in an on-demand world is one of the biggest challenges in the supply chain today. No longer is a business merely buying in bulk and selling from just a brick-and-mortar store. Customers now have the ability to buy from many places online and also expect to be able to return things easily too. […] ... Read More

  March 20, 2019     

Finding Your Feet in the Cloud: Quick Tips for Adopting B2B eCommerce

The B2B eCommerce market is poised for exponential growth. Within the next financial year, it is expected that over 50% of all B2B purchases will be made online. So, if you haven’t already invested in a great B2B eCommerce platform, such as Unleashed’s, now’s the time to think about getting yours up and running. Before […] ... Read More

  February 16, 2019     

7 Tips to Manage Seasonal Inventory and Product Demand Fluctuations

Inventory management requires an initial effort to get right, but once you’ve established effective inventory control, ongoing management is much easier, particularly for businesses prone to seasonal spikes or significant periods of peak demand. Seasonal fluctuations affect both eCommerce and brick-and-mortar businesses equally. If a product is i ... Read More

  January 23, 2019     

3 Tips for Better Inventory Management During the Holiday Season

Oh the holidays; the most wonderful time of the year – family gatherings and work parties fill the calendar as the countdown begins toward the end of the year. It seems like everyone is buzzing with a holiday spring in their step. But wait, what about the mad dash to sort out holiday gifts for […] ... Read More

  December 29, 2018     

6 Fundamental Ways to Drive B2B eCommerce Customer Adoption

B2B is a different ball game compared to its B2C counterparts. However, in the eCommerce sphere, B2B customer expectations follows B2C shopper practices – and in a recent survey of 120 eCommerce professionals, more than 80% agreed. For this reason, and many others, it is vital that your B2B eCommerce site follows current best practices […] ... Read More

  December 4, 2018     

Smoothly Adopt a New B2B eCommerce Strategy

Businesses are taking a leaf out of the B2C eCommerce industry by implementing eCommerce for their B2B clients. This is a fantastic move with a recent survey revealing that 80% of the B2B eCommerce companies surveyed claim that their customers’ expectations strongly reflect those of the typical B2C customer. If you are considering adopting B2B [& ... Read More

  November 29, 2018     

Ensuring Your High-Margin Products Are Irresistible, In-Store & Online

There’s no doubt about it; in today’s crowded market, it pays to put time and effort into the visual aspects of your products. Whether you’re a retailer competing against big-name players in national supermarkets or a local retailer with a full store at your disposal, when it comes to making sales, it’s often the first […] ... Read More

  November 23, 2018     

Apply These 4 Best Practices for B2B eCommerce Adoption

Driving customer adoption of eCommerce sites in the B2B space is an interesting topic. Although B2B is a different model to B2C, when it comes to online purchases, they are very similar. B2C and B2B eCommerce can be closely linked in user interface and basic functionality; B2B customers have similar expectations to B2C eCommerce shoppers. [… ... Read More

  November 22, 2018     

Rev Up Your B2B Sales With These New Features

Manufacturers, wholesalers and other business-to-business companies are embracing eCommerce platforms, with early adopters reducing order processing times and eliminating manual errors. We’ve been improving our B2B eCommerce platform functionality. Here’s a look at what features you can use to supercharge your B2B sales. Allow multiple admins W ... Read More

  November 20, 2018     

5 Things Your Customers Are Looking For With BOPIS

Online shopping has changed the customer’s shopping experience and set new standards for customer satisfaction. Delivery methods have rapidly developed to keep up with demand. Warehousing options and logistics operations have adapted to cope with online orders. However, buy-online-pick-up-in-store (BOPIS), has provided an alternative way to get p ... Read More

  November 19, 2018     

5 Ways for SMEs to Overcome Order Fulfilment Challenges

Small businesses have often struggled with order fulfilment and with the current demands of today’s global shoppers, it is more challenging than ever to create an efficient and effective order fulfilment system. Order fulfilment challenges Businesses face several challenges throughout the order fulfilment process, from demand planning and invento ... Read More

  November 15, 2018     

Why Consumers Love the BOPIS Model

In the fast-moving world of retail, business owners are increasingly experimenting with novel purchase models to continually improve the customer experience. In recent years this has meant offering everything from overnight delivery options to buy now, pay later schemes such as After Pay and Oxipay. Most recently, many consumers have taken to a new ... Read More

  November 9, 2018     

Avoid These 3 Outsourcing Order Fulfilment Mistakes

You’ve drawn up a comparative analysis of the cost of in-house warehousing compared to that of outsourcing your order fulfilment processes, and you’ve decided to go with outsourcing. This can be an economically viable option however, if not carried out well, can often end up being significantly costly. It is imperative to be careful of [&he ... Read More

  November 8, 2018