Managing Multichannel Orders
eCommerce has turned the world of order management upside down. Emerging eCommerce trends have reshaped the way consumers interact on their purchasing journey and how businesses respond to this new way of shopping. A multichannel business has the challenging task of managing inventory stock from a variety of online channels and offline platforms. A ... Read More
April 18, 2019 B2B, B2C, eCommerce, multi-channelUnderstanding the Power of the Consumer in the eCommerce Sector
Retail is driven by the consumer and always has been — the eCommerce sector is no different in terms of its susceptibility to consumer preference. This article considers how consumer choices have changed the eCommerce landscape, and how e-tailers (eCommerce retailers) must adapt. Timing is everything With the dawn of new, consumeristic generation ... Read More
April 16, 2019 eCommerce, retailIdentifying the Key Differences Between a B2B and B2C Supply Chain
There are two broad categories of business relationships for facilitating the sale of goods and services. B2B is the business to business category and B2C the business to consumer category. In B2B, transactions take place between one business and another business, whereas with B2C the transactions happen between the business and the consumer. B2C b ... Read More
April 15, 2019 B2B, B2C, eCommerce, inventory control, multi-channel, retail, supply chainThe 3 Key Stages of Multichannel Order Management
Order management is as an ecosystem of sorts that incorporates every task and activity involved with taking and filling orders, including the many interrelated functions that must work together for the entire order management process to run smoothly. Customers expect a seamless shopping experience from your brand and from the moment they hit the bu ... Read More
April 13, 2019 eCommerce, multi-channel, order fulfillment, retailCentralised Inventory Management: Is it right for you?
Inventory management is a game changer when it comes to retail profitability. When your inventory is managed well, other parts of your business reap the benefits. However, the importance of inventory management isn’t always appreciated and can be overlooked by business owners. This is interesting because, from a financial point of view, inventory ... Read More
April 11, 2019 eCommerce, inventory management, inventory management software, multi-channel, retail5 eCommerce Mistakes to Avoid for Ultimate Success
As the world becomes more globally connected through screens, the retail sector is also certainly being affected. Implementing an eCommerce sales channel can do amazing things for your company, however, there are some clear mistakes you don’t have to be doomed to repeat. Clinging to manual methods Trying to still retain manual control of your ... Read More
April 9, 2019 B2B, eCommerce, multi-channel, retailImprove Your eCommerce Inventory Control by Avoiding These Common Mistakes
Inventory is the necessary part of any business and proper eCommerce inventory control is one of the essential components for business growth. A crucial element of this inventory control is ensuring consistency of stock across all sales channels. With the 24/7 shopping convenience of online stores, eCommerce inventory control is more significant th ... Read More
March 27, 2019 eCommerce, inventory control, inventory stock, multi-channelEncouraging Your B2B Customers to Engage with eCommerce Stores
Customer engagement with eCommerce platforms when it comes to retailers has proliferated massively over the past few years. Business-to-Consumer companies (B2C) have been quick to adopt eCommerce stores, and retail customers have shown that they enjoy the convenience offered by buying online. However, Business-to-Business (B2B) customers have been ... Read More
March 25, 2019 B2B, B2C, eCommerce, multi-channel4 Key Features That Will Help You Make the Most of Your B2B eCommerce Store
B2B eCommerce sales are expected to outgrow B2C eCommerce sales by 2020, reaching 6.7 trillion USD by 2020 — is your business ready? The Unleashed B2B eCommerce Store can help businesses give their customers a seamless buying experience with a dedicated online ordering platform. In order to truly grow your business with a B2B eCommerce […] ... Read More
March 25, 2019 B2B, eCommerce, Unleashed featuresHow Inventory Management is Paving the Path Forward in an On-demand World
Inventory management in an on-demand world is one of the biggest challenges in the supply chain today. No longer is a business merely buying in bulk and selling from just a brick-and-mortar store. Customers now have the ability to buy from many places online and also expect to be able to return things easily too. […] ... Read More
March 20, 2019 eCommerce, inventory management, order fulfillment, retail, supply chainFinding Your Feet in the Cloud: Quick Tips for Adopting B2B eCommerce
The B2B eCommerce market is poised for exponential growth. Within the next financial year, it is expected that over 50% of all B2B purchases will be made online. So, if you haven’t already invested in a great B2B eCommerce platform, such as Unleashed’s, now’s the time to think about getting yours up and running. Before […] ... Read More
February 16, 2019 B2B, eCommerce, multi-channel7 Tips to Manage Seasonal Inventory and Product Demand Fluctuations
Inventory management requires an initial effort to get right, but once you’ve established effective inventory control, ongoing management is much easier, particularly for businesses prone to seasonal spikes or significant periods of peak demand. Seasonal fluctuations affect both eCommerce and brick-and-mortar businesses equally. If a product is i ... Read More
January 23, 2019 eCommerce, inventory control, inventory management software, seasonal demand3 Tips for Better Inventory Management During the Holiday Season
Oh the holidays; the most wonderful time of the year – family gatherings and work parties fill the calendar as the countdown begins toward the end of the year. It seems like everyone is buzzing with a holiday spring in their step. But wait, what about the mad dash to sort out holiday gifts for […] ... Read More
December 29, 2018 eCommerce, inventory management, online inventory management, order fulfillment, retail6 Fundamental Ways to Drive B2B eCommerce Customer Adoption
B2B is a different ball game compared to its B2C counterparts. However, in the eCommerce sphere, B2B customer expectations follows B2C shopper practices – and in a recent survey of 120 eCommerce professionals, more than 80% agreed. For this reason, and many others, it is vital that your B2B eCommerce site follows current best practices […] ... Read More
December 4, 2018 B2B, eCommerce, order fulfillmentSmoothly Adopt a New B2B eCommerce Strategy
Businesses are taking a leaf out of the B2C eCommerce industry by implementing eCommerce for their B2B clients. This is a fantastic move with a recent survey revealing that 80% of the B2B eCommerce companies surveyed claim that their customers’ expectations strongly reflect those of the typical B2C customer. If you are considering adopting B2B [& ... Read More
November 29, 2018 B2B, eCommerce, inventory management softwareEnsuring Your High-Margin Products Are Irresistible, In-Store & Online
There’s no doubt about it; in today’s crowded market, it pays to put time and effort into the visual aspects of your products. Whether you’re a retailer competing against big-name players in national supermarkets or a local retailer with a full store at your disposal, when it comes to making sales, it’s often the first […] ... Read More
November 23, 2018 eCommerce, GB, inventory control, retail, SMEApply These 4 Best Practices for B2B eCommerce Adoption
Driving customer adoption of eCommerce sites in the B2B space is an interesting topic. Although B2B is a different model to B2C, when it comes to online purchases, they are very similar. B2C and B2B eCommerce can be closely linked in user interface and basic functionality; B2B customers have similar expectations to B2C eCommerce shoppers. [… ... Read More
November 22, 2018 B2B, eCommerceRev Up Your B2B Sales With These New Features
Manufacturers, wholesalers and other business-to-business companies are embracing eCommerce platforms, with early adopters reducing order processing times and eliminating manual errors. We’ve been improving our B2B eCommerce platform functionality. Here’s a look at what features you can use to supercharge your B2B sales. Allow multiple admins W ... Read More
November 20, 2018 B2B, eCommerce5 Things Your Customers Are Looking For With BOPIS
Online shopping has changed the customer’s shopping experience and set new standards for customer satisfaction. Delivery methods have rapidly developed to keep up with demand. Warehousing options and logistics operations have adapted to cope with online orders. However, buy-online-pick-up-in-store (BOPIS), has provided an alternative way to get p ... Read More
November 19, 2018 B2C, customer satisfaction, eCommerce, order fulfillment, retail5 Ways for SMEs to Overcome Order Fulfilment Challenges
Small businesses have often struggled with order fulfilment and with the current demands of today’s global shoppers, it is more challenging than ever to create an efficient and effective order fulfilment system. Order fulfilment challenges Businesses face several challenges throughout the order fulfilment process, from demand planning and invento ... Read More
November 15, 2018 eCommerce, multi-channel, order fulfillment, supply chainWhy Consumers Love the BOPIS Model
In the fast-moving world of retail, business owners are increasingly experimenting with novel purchase models to continually improve the customer experience. In recent years this has meant offering everything from overnight delivery options to buy now, pay later schemes such as After Pay and Oxipay. Most recently, many consumers have taken to a new ... Read More
November 9, 2018 eCommerce, order fulfillment, retailAvoid These 3 Outsourcing Order Fulfilment Mistakes
You’ve drawn up a comparative analysis of the cost of in-house warehousing compared to that of outsourcing your order fulfilment processes, and you’ve decided to go with outsourcing. This can be an economically viable option however, if not carried out well, can often end up being significantly costly. It is imperative to be careful of [&he ... Read More
November 8, 2018 customer satisfaction, eCommerce, order fulfillment, supply chain