The NPS or Net Promoter Score is a tool used by companies to quantify a customer’s likelihood to promote their product in inte......
Customer satisfaction is a fundamental part of a successful business. There are a variety of tactics to achieve customer satisfa......
The level of satisfaction among your customers is a great way to gauge how well your company is functioning. Customer satisfacti......
When it comes to measuring customer satisfaction for a company, you may be familiar with the use of a Net Promoter Score (NPS) a......
There are a multitude of metrics to gain customer feedback and analyse customers opinions about their purchasing experience. For......
When it comes to retaining clients, what’s crucial is customer satisfaction. Businesses can use lots of strategies to drum up ......
If your business deals with more than a handful of customers, you’d probably benefit from better understanding how well your b......
If there were no customers, there would be no business. And with no business, there is no income. So, it would be safe to summar......
Online purchasing has not-so-slowly and very surely become the way people shop. It is efficient, convenient and best of all can ......
Customer satisfaction is crucial for small and medium sized businesses. SMEs are constantly searching for new ways to improve cu......
When creating a product for a customer and achieving a sale, the job is not finished. The job is only complete when the product ......
A business’ pricing strategy can be make or break when it comes to keeping your customers satisfied. Intuitively, higher price......
Balancing Pricing with Ordering Costs Pricing strategy is an extremely important factor that contributes to a business’ overal......
Despite the impetus of most companies being to make money – more, more money – there is a significant gain to be had from al......
A trade discount is a variable reduction on the wholesale list price. Manufacturers and wholesalers typically publish a single p......
Have you ever sat back and wondered how giant companies such as Apple, Walmart and Ikea became so successful both in their reach......
Having too little product on hand can have far-reaching consequences for your business. Take for example the retailer Lululemon,......
Having accurate inventory management is an important investment for any company. This can help with efficiency and in turn creat......
Inventory control systems are a collection of hardware and software-based tools, such as barcode scanners and inventory tracking......
Without keeping an accurate record of your company’s inventory, you risk dissatisfying your customers and ultimately, losing p......
Inventory management software's accuracy puts the power back in your hands, allowing you to make fully informed business decisio......
