All Customer Retention Content

February 3, 2018

2 Minute Read

It is a difficult task to gauge customer satisfaction without some form of survey to do so. However, understanding the extent to......

Topic: customer loyalty customer retention customer satisfaction

August 10, 2017

2 Minute Read

A trade discount is a variable reduction on the wholesale list price. Manufacturers and wholesalers typically publish a single p......

Topic: customer behaviour customer retention customer satisfaction inventory management pricing pricing strategy supplier relationship