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Let Business Intelligence Support Your Decision Making featured image
November 22, 2019
3 Minute Read

Let Business Intelligence Support Your Decision Ma...

If you have a business then you undoubtedly have an endless amount of data about your business. But what about analysing and rep......
Topic: customer experience Inventory Reporting
The Why and How of Personalising B2B eCommerce featured image
May 11, 2019
3 Minute Read

The Why and How of Personalising B2B eCommerce

You have invested in developing a B2B eCommerce platform and now you want to position yourself as a wholesale leader. This means......
Topic: B2B customer experience customer satisfaction eCommerce
How Enhancing Customer Experience Can Enhance B2B Sales featured image
April 29, 2019
2 Minute Read

How Enhancing Customer Experience Can Enhance B2B ...

The wholesale eCommerce industry is in its infancy, but the market is already worth trillions of dollars. As the scope of B2B eC......
Topic: B2B customer experience distribution eCommerce manufacturing retail sales performance wholesale wholesalers
Inventory Control and Quality Control - What's The Connection? featured image
April 23, 2018
2 Minute Read

Inventory Control and Quality Control - What's The...

Quality control and inventory control are equally important to the ongoing success of your business. Both form the basis of an e......
Topic: customer experience inventory control
How Good Inventory Management Can Improve the Customer Experience featured image
April 13, 2018
2 Minute Read

How Good Inventory Management Can Improve the Cust...

Every business owner knows just how vital customer satisfaction is for success. However, many new business owners may overlook a......
Topic: customer experience customer loyalty inventory management
Let Online Inventory Management Enhance Customer Satisfaction featured image
April 9, 2018
3 Minute Read

Let Online Inventory Management Enhance Customer S...

Inventory management systems are a critical part any company with a warehouse. With the right processes in place, a company can ......
Topic: customer experience customer satisfaction online inventory management
5 Tips for Business Success featured image
March 24, 2018
4 Minute Read

5 Tips for Business Success

Having business acumen means you can strategically ascertain what actions should be taken in response to pressures to preserve o......
Topic: business growth business success customer experience
SME and Omni-channel Warehouse Management featured image
February 23, 2018
2 Minute Read

SME and Omni-channel Warehouse Management

The face of retail has changed dramatically in today’s digitally connected world. Consumers are more well-informed than ever b......
Topic: customer demand customer experience RFID small business SME
Why NPS is Important to Customer Satisfaction featured image
February 6, 2018
3 Minute Read

Why NPS is Important to Customer Satisfaction

What is NPS The Net Promoter Score (NPS) is a tool used to gauge the likelihood that someone will recommend your company to some......
Topic: customer experience customer loyalty customer satisfaction
Can Physical Retailers Compete with Online Stores? featured image
January 30, 2018
2 Minute Read

Can Physical Retailers Compete with Online Stores?

Even with the likes of Amazon and other online superstars, which have created new challenges for offline retailers, it does not ......
Topic: cloud-based software customer experience retail
Two Proven Alternatives to Net Promoter Score featured image
January 22, 2018
3 Minute Read

Two Proven Alternatives to Net Promoter Score

When it comes to measuring customer satisfaction for a company, you may be familiar with the use of a Net Promoter Score (NPS) a......
Topic: customer experience customer satisfaction
Five Tips to Maximise Customer Satisfaction featured image
December 22, 2017
3 Minute Read

Five Tips to Maximise Customer Satisfaction

When it comes to retaining clients, what’s crucial is customer satisfaction. Businesses can use lots of strategies to drum up ......
Topic: customer experience customer satisfaction
Testing for Customer Satisfaction featured image
December 21, 2017
3 Minute Read

Testing for Customer Satisfaction

If your business deals with more than a handful of customers, you’d probably benefit from better understanding how well your b......
Topic: customer experience customer satisfaction
The Concept of Value Stream featured image
December 1, 2017
3 Minute Read

The Concept of Value Stream

When trying to create value to customers, you need to make a value stream.  A value stream looks at all the steps and processes......
Topic: customer experience just in time inventory lean business online inventory management
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