The act of training staff benefits both the company and the individuals alike. The company builds a competent workforce that creates less errors and as a result, costs the company less. The individuals themselves feel confident in their work, empowered and they feel valued as a result. Staff training does not simply extend to production or merchandising for example, but is also required in background tasks such as inventory management.
Getting Acquainted with the Product
Inventory management is the control of incoming and outgoing goods so that they kept in balance. Businesses should aim for a consistent and appropriate level of supply that can fulfil customer orders as well as have ample inventory stock in the warehouse. A large part of this balance is achieved when staff have an intricate knowledge of customer purchasing trends and a sound understanding of the product and its ordering lead-times and shelf life. The only way to achieve this with employees is to train them on the product’s intricacies and to foster a passion for understanding the product inside and out.
Stocktakes are a dreaded albeit necessary part of inventory management. They are often loathed because of the stress they create and the enormous amount of time spent on conducting a thorough stocktake. With the correct training in inventory management systems, stocktakes can be done quickly and without stress. Inventory management software is design to accurately record and trace inventory stock through the warehouse from receipt until sale. This capability means that it is very difficult for stock to go missing or be unaccounted for, ensuring reconciliation is as stress-free as possible.
A lean, mean, time-saving machine
In business, saving time and boosting efficiency is everything. This not only increases the bottom line, but also decreases wasted resource and should create a more stress-free workplace with a streamlined processes to follow. Training staff in inventory management allows them to carry their tasks out effectively and cuts down on a significant source of wasted time spent tracing inventory stock items from an erroneous count during stocktake. These two things in conjunction should result in less regular physical stock counts, saving a lot of time and effort.
Accurate information supplied reliably to customers
Correct operation of an inventory management system through staff training can equate to a better experience when interacting with customers be it through sales agents, trade shows or the website. Staff are able to provide accurate and current inventory stock information. Without a reliable inventory management system, information provided to customers is almost certainly simply a ‘guesstimate’.