The benefits of cloud-based inventory management software are apparent to those working in bookkeeping, ordering, shipping, or receiving. But what about your sales team? Did you know that your sales team could greatly benefit from an easy to use inventory management system? In this post, we’re going to look at three ways cloud-based inventory management software can help your sales team.
Determine What Is In Stock
Consumers are accustomed to getting what they want, when they want it. If a salesperson is not able to let the customer know that the item they want is in stock immediately, then he or she could lose the sale. A cloud-based inventory system will not only allow the salesperson to see what inventory is on hand at his or her location, but also to see what is on hand at warehouse or other locations nearby. When the salesperson can quickly find this information, he or she can confidently sell to the customer.
Find Complimentary Items
Upselling can be a huge boost to revenue. Having a cloud-based inventory system in place allows your sales team to be able to locate precisely what their customer wants, and quickly find complimentary items that are available immediately as well.
For example, if the customer is looking for a washer and dryer set, the salesperson can look at inventory to see which matching sets are available for immediate pickup or delivery. Or, if the customer is looking for matching kitchen appliances, the salesperson can quickly find out which coordinating appliances are available to be delivered and installed at one time.
Having this information on hand makes it easier for a salesperson to close a large sale. It also makes the customer happier, as they don’t have to wait for bits and pieces to come in, but can instead get everything they want all at once. This equates to great customer service, which leads to word of mouth referrals for your business.
Know What They Can Offer at a Discount
When your sales team can access a detailed, up-to-date inventory list, they will be able to sell to everyone, including those customers who want something at the best discount possible. Let’s say that a couple strained for cash is looking for a sofa at a deep discount, and nothing on your sales floor will do. A member of your sales team can look at your warehouse inventory and see whether you have one or two odd sofas left that have not sold for the last year. Those sofas obviously aren’t going to sell at the current price, so the salesperson can offer it at a much lower price.
In this situation, the inventory management software provided the perfect item for the salesperson to sell to a couple who might have otherwise left the store because they didn’t see anything in their budget. For your business, the inventory management software helped you move inventory that had been taking up space in your warehouse for too much time.
An Essential Asset In The Sales Process
As you can see, a cloud-based inventory management system can be an essential asset in the sales process. Instead of just being something your business needs to make inventory management simpler, it is something that can have a positive return on investment.
Our cloud-based inventory management software offers all these benefits and more, to businesses both large and small. Click here to learn more about our powerful inventory management software, or register for a free 14-day trial.
Article by Melanie Chan in collaboration with our team of Unleashed Software inventory and business specialists. When not writing about inventory management, you can find her eating her way through Auckland.